Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Winterville Subway® Restaurant at 760 West Firetower Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.5
260 reviews
5 stars
104
4 stars
49
3 stars
34
2 stars
18
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including slow response times, lack of staff during busy hours, and unprofessional behavior from employees.
Food Availability
Many reviews highlighted frequent shortages of key ingredients, leading to customer frustration and dissatisfaction with their orders.
Cleanliness Issues
Several customers expressed concerns about unsanitary practices, including employees not changing gloves and finding foreign objects in their food.
Mixed Experiences
While some customers praised specific employees for their excellent service, many others reported consistently negative experiences, indicating a lack of training and management oversight.
Order Accuracy
Multiple reviews noted issues with incorrect orders, missing items, and overall dissatisfaction with the quality of the food served.
- MBMarkee BarrettOct 5, 20255.0Philly only on Italian herb and cheese steak be hitting with american cheese best joint on the menu
- JSJoseph SuttonAug 9, 20251.08/9/2025 - 1:30pm One young lady was doing all of the work while three other employees were in the back talking loudly and not helping at all. Customers were growing increasingly impatient and frustrated due to only two options of bread and lack of meat being available. A woman was in the back without a uniform, we don’t know if she was a worker on not but it sounded like a high school party in the back. Will not be returning to this Subway until it is running in a professional manner. The young lady who made our sub was very helpful and polite, that’s the only positive thing I can say.
- SMShane MAug 4, 20251.0My wife and I had a terrible experience at this Subway location. From the moment we walked in, we weren’t greeted or even acknowledged. The young man behind the counter barely spoke loud enough to hear..he clearly needs some serious customer service training. They were out of provolone cheese and didn’t even attempt to check the back for more. We also asked for the new limited edition cups, which he forgot about until we reminded him. When we finally got them, there were no lids. He claimed the regular lids would fit, but they didn’t, and again, no effort was made to actually check for the correct ones. Meanwhile, the other employee was more focused on chatting with her friend in the drive-thru while making her sub than helping anyone else. This location is in serious need of better management and employees who actually care about their job. Very disappointing.
- BRBonnie RogersJun 11, 20253.0Worst service and sandwich ever had at this location. Young man had no idea what went with the ultimate bmt. Out of wheat bread. Said he was out of ham, but it was in the back, out of lettuce, in the back, out of tomatoes, maybe…Did not put onions on and barely put mayo on. Can’t hear him when he speaks even at the register. He needs major training, and needs to learn how to communicate with the public. Bread used was old. We are not happy.
- GWGinger WilsonJun 7, 20251.0Would give zero stars if I could. Employees sitting at tables and tell my husband we’re out of everything @ 8pm on a Saturday night. SMH
Frequently Asked Questions About Subway
What is the address of the Subway located in Winterville?
The Subway in Winterville is located at 760 West Firetower Road, Suite 109, Firetower Village, Winterville, NC 28590, USA.
What are the opening hours of Subway at Firetower Village?
Subway at Firetower Village is open daily from 9:00 AM to 10:00 PM except on November 27, 2025, and December 25, 2025, when it is closed for holidays.
Does this Subway offer catering services?
Yes, the Subway at Firetower Village offers catering services for your events and gatherings.
What types of meals are served at the Subway on West Firetower Road?
This Subway serves breakfast, lunch, and dinner, providing a variety of meal options throughout the day.
Can I order food online or get delivery from this Subway?
Yes, you can conveniently order online through their website or app and choose delivery or curbside pickup services.
Does the Subway have dine-in and drive-through options?
Yes, the Subway at Firetower Village offers dine-in seating as well as a drive-through for your convenience.
What kind of food does Subway offer at this location?
Subway at this location offers a variety of fresh sandwiches including their famous Footlongs, 6" sandwiches, wraps, salads, fresh-cut veggies, fresh-baked bread, and cookies.
What nearby places can I visit before or after dining at Subway?
You can visit nearby spots such as JPQ Nailspa for beauty and nail services, Wally's Too Kettle Korn for specialty snacks, and Tropical Smoothie Cafe for smoothies and café fare.
Are there any nail salons close to Subway at Firetower Village?
Yes, JPQ Nailspa and T Nail Spa are nearby nail salons where you can enjoy beauty treatments around your Subway visit.
If I need courier or shipping services near Subway, where should I go?
The UPS Store is nearby Subway and offers courier, shipping, and post office services for your convenience.