Subway

3.5
260 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Winterville Subway® Restaurant at 760 West Firetower Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
760 West Firetower Road, Winterville, NC
28590, United States

Hours

Reviews

3.5
260 reviews
5 stars
104
4 stars
49
3 stars
34
2 stars
18
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, lack of staff during busy hours, and unprofessional behavior from employees.

Food Quality

Many reviews highlighted inconsistent food quality, including missing ingredients, stale bread, and unsanitary conditions.

Customer Experience

Several customers expressed dissatisfaction with the overall customer service, including rude staff and poor management.

Positive Staff Recognition

A few customers praised specific employees for their excellent service and positive attitudes, indicating some staff members are performing well despite overall issues.
  • MB
    Markee Barrett
    Oct 5, 2025
    5.0
    Philly only on Italian herb and cheese steak be hitting with american cheese best joint on the menu
  • JS
    Joseph Sutton
    Aug 9, 2025
    1.0
    8/9/2025 - 1:30pm One young lady was doing all of the work while three other employees were in the back talking loudly and not helping at all. Customers were growing increasingly impatient and frustrated due to only two options of bread and lack of meat being available. A woman was in the back without a uniform, we don’t know if she was a worker on not but it sounded like a high school party in the back. Will not be returning to this Subway until it is running in a professional manner. The young lady who made our sub was very helpful and polite, that’s the only positive thing I can say.
  • SM
    Shane M
    Aug 4, 2025
    1.0
    My wife and I had a terrible experience at this Subway location. From the moment we walked in, we weren’t greeted or even acknowledged. The young man behind the counter barely spoke loud enough to hear..he clearly needs some serious customer service training. They were out of provolone cheese and didn’t even attempt to check the back for more. We also asked for the new limited edition cups, which he forgot about until we reminded him. When we finally got them, there were no lids. He claimed the regular lids would fit, but they didn’t, and again, no effort was made to actually check for the correct ones. Meanwhile, the other employee was more focused on chatting with her friend in the drive-thru while making her sub than helping anyone else. This location is in serious need of better management and employees who actually care about their job. Very disappointing.
  • ME
    Maurice Ellison
    Mar 30, 2021
    5.0
    Love the food and the prices at Subway!!

Frequently Asked Questions About Subway

What is the address of the Subway located in Winterville?

The Subway in Winterville is located at 760 West Firetower Road, Suite 109, Firetower Village, Winterville, NC 28590, USA.

What are the opening hours of Subway at Firetower Village?

Subway at Firetower Village is open daily from 9:00 AM to 10:00 PM except on November 27, 2025, and December 25, 2025, when it is closed for holidays.