Papa Johns Pizza

3.4
278 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Winterville, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Winterville pizza for any occasion. Call us for pizza delivery in Winterville or stop by 675 West Firetower Road for carryout to order the best pizza in Winterville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
675 West Firetower Road, Winterville, NC
28590, United States

Hours

Reviews

3.4
278 reviews
5 stars
118
4 stars
49
3 stars
22
2 stars
15
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, lost orders, and poor communication from staff.

Hygiene Concerns

Multiple reviews highlighted unsanitary practices, including staff not wearing gloves or hair nets.

Food Quality

Inconsistent food quality was noted, with complaints about cold pizzas, incorrect orders, and insufficient toppings.

Staff Behavior

Customers described staff as unprofessional, with reports of chaos in the kitchen and rude interactions.

Delivery Problems

Several reviews mentioned issues with delivery, including wrong addresses, late arrivals, and missing items.
  • KG
    Kaevel Gore
    Nov 2, 2025
    2.0
    First of all, SHAME ON THIS CORPORATION. Having only ONE employee on sight for an extended period of time may not be illegal but it's immoral and bad for business. I placed an order at 2 pm and didn't receive it until 3:10 pm. Obviously I understand why but that's exactly why the company should've had more people come in. To those of you who called out last minute to party for halloween...unbelievable. At least call out a week in advance! It's common courtesy. Overall, I'm proud of the woman who handled it all on her own!
  • TB
    Trenton Buck
    Nov 2, 2025
    1.0
    Ordered at 1:20 PM expecting it to be ready at 1:40 PM and currently walked out at 2:20 PM after waiting. NEVER GOING AGAIN.
  • KD
    Karl Daniti
    Nov 2, 2025
    2.0
    There's only 1 person working here. I ordered 30 min ago and not even started on it yet.
  • RB
    Robert Blackmore
    Oct 31, 2025
    1.0
    My wife wanted to order a pizza, but 10th St couldn't deliver so they ordered from the Fire Tower Rd location for her. When she finished, she was told it would be 2 hours (It turned into 2.5 hours) She tried to cancel the order because it would a 9pm delivery, too late for her to eat. The Fire Tower location could not be reached to cancel the order. I was stubbornly on hold for an hour before I got fed up and hung up. I will accept the pizza, but I will never use this location again. I understand being slammed and having slow delivery. I do not understand their refusal to answer their phones. This is legitimately the worst service I've ever had from a Papa John's. Corporate should be embarrassed by this location.
  • VE
    Vickie Elliott
    Sep 29, 2025
    1.0
    Pizza not even begun to be made upon arrival. Chaos in store, half of staff did not show for work was the reason given. Hair of staff not covered. Asked why staff person’s hair was not covered. After getting home and eating pizza, bit into a long black hair. Could it have been a coincidence or intentional. I have my opinion it is too coincidental. I have a picture but do not see an option to upload. How convenient.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Winterville, NC?

Papa Johns Pizza delivers Monday through Thursday from 10:30 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 11:00 AM to 11:00 PM.

Can I place a no-contact delivery order at Papa Johns Pizza?

Yes, Papa Johns Pizza offers no-contact delivery service to ensure your safety and convenience.