McDonald's

3.7
1230 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4125 S Memorial Drive, Winterville, NC
28590, United States

Hours

Reviews

3.7
1,230 reviews
5 stars
462
4 stars
299
3 stars
217
2 stars
84
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including cold items and incorrect orders.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, including managers.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at times.
  • DR
    Doug Roberson
    Dec 25, 2025
    5.0
    Very good McDonald's.
  • EE
    Eric
    Dec 10, 2025
    4.0
    Typically fresh from this location. The manager is very nice and attentive.
  • SS
    Stephanie
    Dec 8, 2025
    5.0
    No complaints
  • LT
    Lisa Taylor
    Nov 28, 2025
    1.0
    Nov. 28 9:20 am When you tell a customer to pull forward, please don’t forget you told them to pull forward. After 10 cars went around me—even though I had a mobile order—I finally got out of my car to go inside because I wasn’t sure anyone remembered I was still waiting. Good thing I did, because they had forgotten. The young man at the window was shocked my food hadn’t been brought out yet. If you’re going to be a shift “manager” at a fast-food restaurant, having a decent memory and paying attention to your customers is kind of important. 🤷🏼‍♀️
  • DW
    Durward Walker
    Nov 12, 2025
    2.0
    4125 S Memorial Dr, Winterville, NC Served two Chips Ahoy frappes, almost $10. The volume was the least of any I have ever gotten before and nothing like the advertisement. Even with the whipped cream, it barely made it top of the plastic container, when they showed me the line they were to fill with frappe, even the whip cream started below that. They took them back and about ten minutes later brought us out something frappe, it had caramel across the top not the ground the chocolate. I know all the prices are getting high, but...it is no longer worth it for me. I think we're done with McDonalds. $10, for that, and the poor customer service? It is not worth it!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Winterville, NC?

McDonald's in Winterville, NC is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

When is the McDonald's drive-thru available?

The drive-thru at McDonald's Winterville location operates daily from 5:00 AM until midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.