McDonald's

3.7
1225 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4125 S Memorial Drive, Winterville, NC
28590, United States

Hours

Reviews

3.7
1,225 reviews
5 stars
459
4 stars
298
3 stars
217
2 stars
83
1 star
168

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, especially management.

Food Quality

Several customers noted that food was often cold, poorly prepared, or not as expected.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and quick coffee preparation.
  • DW
    Durward Walker
    Nov 12, 2025
    2.0
    4125 S Memorial Dr, Winterville, NC Served two Chips Ahoy frappes, almost $10. The volume was the least of any I have ever gotten before and nothing like the advertisement. Even with the whipped cream, it barely made it top of the plastic container, when they showed me the line they were to fill with frappe, even the whip cream started below that. They took them back and about ten minutes later brought us out something frappe, it had caramel across the top not the ground the chocolate. I know all the prices are getting high, but...it is no longer worth it for me. I think we're done with McDonalds. $10, for that, and the poor customer service? It is not worth it!
  • WG
    Willie Guthrie
    Nov 11, 2025
    5.0
    This was just a pleasant place to be
  • AD
    Alice Dow
    Nov 9, 2025
    1.0
    Waited 6 minutes for a frappe. No greetings, no thanks, no receipts. They suck. Very slow. Meanwhile, folks with huge orders getting their bags while I get asked to pull up for a drink!
  • CC
    Caroline Cocran
    Nov 7, 2025
    1.0
    They need new employees. Wish I asked for names. All of them are rude. I waited 15 min for sauces. The guy rung me up for them then walked away. THEY WERE RIGHT UNDER HIM. Never coming back to this location. It’s worth the 10 min drive to another one
  • SN
    Shannon Newkirk
    Oct 31, 2025
    1.0
    This is my order of fries! This is a 3.00 or of fries. This is the absolute worst location to go! If I wasn’t tried I would have went back and got my FULL order of fries!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Winterville, NC?

McDonald's in Winterville, NC is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

When is the McDonald's drive-thru available?

The drive-thru at McDonald's Winterville location operates daily from 5:00 AM until midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.