Taco Bell

Reviews

• KI

  Kylie Ivers

  Mar 27, 2026
  1.0
  I previously tried to DoorDash from another location nearby and the power was out. I did not know which Taco Bell location it was, and I was simply trying to call the store to see if the power was on there instead a worker picked up the phone and proceeded to cuss me out why I was trying to ask if the power was on. I am not very pleased with the stores customer service.
• EF

  Elias Fuentes

  Mar 24, 2026
  1.0
  I recently had a drive-thru to-go experience that, at first, seemed perfectly fine. Everything was prepared quickly, the order process was smooth, and overall it felt like a typical, efficient visit. However, the situation took a turn once I checked my bag and realized that an item from my order was missing. I returned to the store simply to address the oversight, expecting a quick and courteous resolution. Unfortunately, the interaction I had inside was far from that. When I approached the counter and explained the situation, one of the employees responded with a dismissive look and a noticeably negative attitude, despite the fact that the mistake was clearly not on my end. There was no attempt to listen with understanding. What made the situation worse was what happened next. As I began walking away, she stated, “those nachos were in that bag,” implying that I was being dishonest—essentially suggesting that I was trying to get free food. That accusation, whether intentional or not, was both frustrating and unnecessary. Rather than letting it go, I felt compelled to go back to my car, grab the bag, and return to show that the item was indeed missing. Even after being presented with clear evidence, there was no apology, no acknowledgment of the mistake, and no sense of accountability. The only response I received was a simple “ok,” which felt dismissive and unprofessional given the situation. What stands out most about this experience isn’t the missing food itself—it’s the principle behind how the situation was handled. Mistakes happen in any business, especially in fast-paced environments. However, how those mistakes are addressed speaks volumes about customer service and respect. Had I not taken the time to check my order, I would have unknowingly paid for something I never received. More importantly, the lack of accountability and the insinuation of dishonesty left a far worse impression than the initial error ever could. Overall, while the food and initial service met expectations, the way this issue was handled significantly detracted from the experience. I hope that, moving forward, there can be a greater emphasis on professionalism, accountability, and treating customers with basic respect. In other words, the persistent incompetence demonstrated by its employees is likely to erode customer trust and, over time, prove detrimental to the long-term viability of the franchise.
• BC

  BRITTNEY COLEMAN

  Mar 17, 2026
  1.0
  1 star just for being open. You’ll should really be shoveling “stuff “ there is no pride or organization in the way the food is prepared, I paid for what you wanted me to have. Never again!
• TB

  Truth B

  Feb 27, 2026
  1.0
  As A former manager of Taco Bell, I would have never! Me or my crew! I reached in the bag to pull my taco out and this is what happened because it was not wrapped properly. And y’all are not scooping from the bottom so the meat is very cold. Do your job correctly and take pride in your work regardless of where it is. And stop skimping on the toppings, I know food cost is important but so is my money that I chose to spend with you.
• KS

  Katie Swanson

  Feb 5, 2026
  4.0
  My food is always hot fresh and fast. And the girl at the window is really sweet

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