When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers generally enjoyed the wings and found them flavorful, but many reported issues with cold or improperly cooked food.
Service Speed
Numerous reviews highlighted excessively long wait times for food, often exceeding the estimated pickup times.
Customer Service
Feedback indicated a mix of friendly and rude service, with several customers experiencing unprofessional behavior from staff.
Order Accuracy
Many customers reported receiving incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.
II
iamsue
Jan 1, 2026
5.0
Best wings ever
Awesome service
Blue cheese is the best!!!
MB
Michael Berg
Dec 27, 2025
4.0
Good lemon pepper wings, instant service, friendly folks.
KJ
Khristopher Littlejohn Jr
Dec 11, 2025
5.0
This was my very first time eating at Wingstop and let me tell you....I want to go back. I ordered 8pc classic with seasoned fries with ranch and everything was OFF THE CHAIN; the chicken was crispy and fries was well seasoned and the workers were very hardworking. Wingstop you put a smile on my face.
RS
Renee Speas
Oct 29, 2025
1.0
Ordered from here on October 17. Did not get all of the food I ordered. Called back and was told that my order was in two bags and the second bag was still there. I don’t live close enough to go back so I requested a refund. Was told it would be 7-10 days for the refund. Today is day 10 and still nothing.
PS
Phoenix Steele
Oct 14, 2025
4.0
Good food but rough service. Cashier could hardly talk clearly, forgot cups at first, no trash cans out in the main eating area. Will be here again bit only for takeout
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What is Wingstop known for?
Wingstop is known for its customizable, cooked-to-order wings with over 11 iconic flavors including Lemon Pepper and Original Hot, as well as tenders and signature sides like hand-cut seasoned fries.
What are the hours for delivery at Wingstop in Winston-Salem?
Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order Wingstop online for both pick-up and delivery?
Yes, you can order online for in-store pickup and delivery including same-day and no-contact delivery via Wingstop's website or app.
Does Wingstop in Winston-Salem have a drive-through?
No, the Wingstop at 656 Hanes Mall Blvd does not offer drive-through service.
What payment options does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa for payments.
Where is Wingstop located in Winston-Salem?
Wingstop is located at 656 Hanes Mall Blvd, Unit #7, Winston-Salem, NC 27103.
What are the Wingstop pickup hours at this location?
Pickup hours at Wingstop are from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What nearby dining options are close to Wingstop?
Nearby dining options include Subway for sandwiches, Burger King for fast food burgers, Romano's Macaroni Grill for Italian cuisine, and Twin Peaks, a sports bar and American restaurant, all within the local area near Hanes Mall.
Are there nearby places for entertainment or family activities near Wingstop?
Yes, Chuck E. Cheese, which offers pizza, an arcade, and event planning, is near Wingstop, providing a fun option before or after your meal.
What nearby services can customers access related to shipping or printing near Wingstop?
Near Wingstop, customers can access printing, packing supplies, and freight services at The UPS Store 6024 and FedEx Office Print & Ship Center, convenient for errands when visiting the area.