Wendy's

3.4
1181 reviews

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
600 Jonestown Road, Winston-Salem, NC
27103, United States

Hours

Reviews

3.4
1,181 reviews
5 stars
375
4 stars
292
3 stars
169
2 stars
105
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.

Food Quality

While some customers enjoyed the food, many noted issues with cold or incorrect items, and inconsistent quality across visits.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and pest issues.

Staff Performance

There were mixed reviews about staff friendliness, with some praising individual employees while others criticized overall staff attitude and management.
  • MS
    Mike Sheets
    Jan 5, 2026
    1.0
    Kids working in drive thru. Don't take job serious. Told me to please wait before he could take my order. Left his mic on and played with other staff for a few minutes, before he totally forgot me. Poor customer service
  • AU
    Anonymous User
    Dec 24, 2025
    1.0
    District manger should consider improving the service staff at this location if they care about profitability. People will stop eating at this location.
  • DL
    David Lawrence
    Dec 18, 2025
    1.0
    It's 10:30am and they're not open! No stars!
  • EV
    Elizabeth VanHout
    Dec 10, 2025
    5.0
    Stuff is very nice. Services was great.
  • AD
    April Dyson
    Dec 7, 2025
    4.0
    Decent chicken sandwich

Frequently Asked Questions About Wendy's

Is Jonestown Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Jonestown Road in Winston-Salem?

The drive-thru at Wendy's on Jonestown Road is open daily from 9:00 AM to midnight.