Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.
Food Quality
While some customers enjoyed the food, many noted issues with cold or incorrect items, and inconsistent quality across visits.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and pest issues.
Staff Performance
There were mixed reviews about staff friendliness, with some praising individual employees while others criticized overall staff attitude and management.
MS
Mike Sheets
Jan 5, 2026
1.0
Kids working in drive thru. Don't take job serious. Told me to please wait before he could take my order. Left his mic on and played with other staff for a few minutes, before he totally forgot me. Poor customer service
AU
Anonymous User
Dec 24, 2025
1.0
District manger should consider improving the service staff at this location if they care about profitability. People will stop eating at this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Jonestown Road in Winston-Salem?
The drive-thru at Wendy's on Jonestown Road is open daily from 9:00 AM to midnight.
Is this Wendy's location on Jonestown Road in Winston-Salem currently open?
Yes, this Wendy's location remains open and committed to serving customers every day.
Does Wendy's in Winston-Salem offer delivery and takeout options?
Yes, Wendy's offers delivery where available, takeout, dine-in, and drive-thru services at this location.
Where can I find Wendy's menu and pricing information for the Jonestown Road location?
Menu pricing may vary by location; you can view the menu and prices for this Wendy's at https://order.wendys.com or via their mobile app by selecting this location.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 600 Jonestown Road serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Jonestown Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's on Jonestown Road for feedback or questions?
You can reach the location directly at (336) 774-0226 or provide feedback through their Customer Care team via live chat or phone at 888-624-8140.
Are there any nearby fast food or dining options around Wendy's on Jonestown Road?
Nearby eateries include Arby's, Dickey's Barbecue Pit, Jimmy John's, Starbucks, and Waffle House, offering a variety of fast food and dining choices near Wendy's.
What nearby services can I access while visiting Wendy's on Jonestown Road?
Nearby services include Magnum Car Wash & Quick Lube for vehicle maintenance, Taylor Physical Therapy and Wellness for health needs, and Michael Fields Salon & Day Spa for beauty services.
Are there recreational facilities near Wendy's in Winston-Salem?
Yes, you can visit M1ND 6YM and Psycho 60 Escape Rooms for escape room entertainment, or Tinderbox Fitness and 690 Women's Fitness for gym and fitness activities nearby.