Wendy's

3.4
1432 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
538 Akron Dr, Winston-Salem, NC
27105, United States

Hours

Reviews

3.4
1,432 reviews
5 stars
458
4 stars
305
3 stars
247
2 stars
141
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables, restrooms, and overall lack of cleanliness in the restaurant.

Food Quality

Feedback on food quality was mixed; while some enjoyed the burgers, many complained about cold, old, or incorrect orders.

Management Issues

Several reviews pointed to poor management and staffing problems, with claims of disorganization and lack of pride in the establishment.
  • TC
    Ty C.
    Nov 25, 2025
    1.0
    If I could give this place 0 stars I would do JUST THAT. VERY RUDE employees from the person taking the order to the front window. If you want your order rushed and things missing out your bag. By all means go. WONT be returning! Don’t deserve not nan one of my coins. EW!
  • MS
    Martha Soriano
    Nov 17, 2025
    1.0
    The people that are serving you wears one glove only and grabs the food with the other hand that’ doesn’t have gloves on what’s the point ?
  • EG
    Erika Glenn
    Nov 11, 2025
    1.0
    You don’t have ketchup packets for fries so I ask for ranch and you charge me 54 cents for it. Craziness and the fries were cold and nasty
  • SS
    Suni Smith
    Nov 5, 2025
    1.0
    Yeah, this place is very dirty and dingy. The food is OK but I find most Wendy’s to be disgusting. Customer service is good, but the food is really just my personal opinion. I do love the saucy nugs and strawberry lemonade..
  • DP
    Darren Patrick
    Nov 2, 2025
    5.0
    Excellent

Frequently Asked Questions About Wendy's

Is Akron Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at this Wendy's location?

The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.