Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, restrooms, and overall lack of cleanliness in the restaurant.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers, many complained about cold, old, or incorrect orders.
Management Issues
Several reviews pointed to poor management and staffing problems, with claims of disorganization and lack of pride in the establishment.
TC
Ty C.
Nov 25, 2025
1.0
If I could give this place 0 stars I would do JUST THAT. VERY RUDE employees from the person taking the order to the front window. If you want your order rushed and things missing out your bag. By all means go. WONT be returning! Don’t deserve not nan one of my coins. EW!
MS
Martha Soriano
Nov 17, 2025
1.0
The people that are serving you wears one glove only and grabs the food with the other hand that’ doesn’t have gloves on what’s the point ?
EG
Erika Glenn
Nov 11, 2025
1.0
You don’t have ketchup packets for fries so I ask for ranch and you charge me 54 cents for it. Craziness and the fries were cold and nasty
SS
Suni Smith
Nov 5, 2025
1.0
Yeah, this place is very dirty and dingy. The food is OK but I find most Wendy’s to be disgusting. Customer service is good, but the food is really just my personal opinion. I do love the saucy nugs and strawberry lemonade..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's location in Winston-Salem, NC is open and committed to serving customers every day.
Does this Wendy's offer delivery service?
Yes, delivery is available where supported. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
How can I contact this Wendy's for questions or feedback?
You can reach the Customer Care team via live chat or phone at 888-624-8140, or contact the location directly at (336) 767-9154. Online feedback can be submitted through Wendy’s Customer Satisfaction Survey.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details for this Wendy's location can be found at order.wendys.com or the mobile app by selecting this location.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does this Wendy's serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or order.wendys.com by selecting this location.
What nearby hotels are close to this Wendy's for visitors who want to dine here?
Nearby hotels include Ramada by Wyndham Winston-Salem, Americas Best Value Inn Winston-Salem, and Quality Inn, offering convenient lodging options for guests planning to visit Wendy's.
Are there other dining options near this Wendy's?
Yes, nearby dining options include Bellas Ice Cream Parlor for desserts, Mountain Fried Chicken for American-style fried chicken, and Yeh Mon Caribbean Restaurant for seafood and Caribbean cuisine.
If I need gas or convenience items near Wendy's, what places should I visit?
For gas and convenience, you can visit nearby Mobil (Papa’s Mart), Shell gas station, or Speedway convenience stores, all located close to Wendy's.