Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,175 reviews
5 stars
380
4 stars
249
3 stars
179
2 stars
115
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 15 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
Several customers complained about cold, overcooked, or poorly prepared food, with some experiencing food safety concerns.
Customer Service
Numerous reviews mentioned rude or unprofessional staff behavior, contributing to a negative dining experience.
Cleanliness
Customers noted unsanitary conditions, particularly with drink and food preparation areas.
- TTT ThomasDec 21, 20251.0Took a while to get served, ordered because I was in a rush Betsy going elsewhere although it wasn’t the cleanest. Frosty machine was visibly dirty as you could see the smearing of frosty drips all over it. The soda machine was disgustjng and when pouring peace tea it was full of floating debris and there was no ice available. Took my food and the fries and everything tastes off so ate my sandwich just to curb the hunger but would not come back here. Didn’t meet any low fast food standards
- BABilly AtwellDec 20, 20251.0These people don't know how to read or just don't care about getting your orders correct. I ordered a 4 piece tenders only got 3, ordered extra sauces and didn't even receive the amount I would have gotten if I didn't pay for the extra, they have no manners and I will not be going back to this location. Fast food service is garbage these days.
- DADavid AmayaNov 7, 20251.0This store takes forever to get an order out and when they do it looks like a 5 year old put it together. Wendy's used to be a top of the line fast food restaurant years ago now, just just another crappy join.
- MMMagikOct 23, 20251.015 min lines every time and only 1-2 cars in drivethrough with empty parking lots. Ticket times here are ABSURDLY long. Pretty much pull in and wait 10 min to get to order then hear nothing for 5 min. On average its about a 20 min wait for a $5 meal. Never given through window either, always at the door.
- SSSandra SanchezOct 13, 20251.0This is the second time I go to this location and my food is always cold I try calling to try to make it right and they tell me that I have to bring my food back I’m not going to be driving 20 min back just to bring the food back
Frequently Asked Questions About Wendy's
Is University Pkwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 5713 University Pkwy?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday to Sunday from 8:00 AM to midnight.
Does Wendy's at 5713 University Pkwy serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides via their app or website.
What payment options are accepted at Wendy's in Winston-Salem?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is Wendy's at 5713 University Pkwy open for dine-in and delivery?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available. Curbside pickup is not available at this location.
How can I order food online from Wendy's at University Pkwy?
You can place an order online at https://order.wendys.com or through the Wendy's mobile app to select this location and order for delivery, takeout, or drive-thru.
How do I contact Wendy's at 5713 University Pkwy for questions or feedback?
You can call the restaurant directly at (336) 744-0511 or reach Wendy's Customer Care via their Contact page or live chat. Feedback can also be submitted through their customer satisfaction survey.
Are there other fast food options near Wendy's at 5713 University Pkwy?
Yes, nearby you can find KFC for chicken meals, Long John Silver's for seafood, and another Wendy's location as well.
What entertainment options are close to Wendy's on University Pkwy?
Nearby entertainment includes The Grand Theatre 18 cinema, The Grand drive-in theater, and Imax for movie experiences.
Is there a coffee shop near Wendy's at 5713 University Pkwy?
Yes, CLUTCH Coffee Bar is located nearby, offering coffee, smoothies, and a cafe atmosphere, ideal for a coffee break before or after your meal.
Are there any health services near Wendy's at University Pkwy?
FastMed Urgent Care is close by, providing emergency room services and dermatology, convenient if you need medical attention during your visit.