Tropical Smoothie Cafe

3.4
508 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
670 Saint George Square Court, Winston Salem, NC
27103, United States

Hours

Reviews

3.4
508 reviews
5 stars
239
4 stars
57
3 stars
33
2 stars
42
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and inattentive to customers.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables, bathrooms, and general lack of cleanliness.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction with their overall experience.

Staffing Issues

Reviews indicated that the location is often understaffed, resulting in long wait times and overwhelmed employees.

Smoothie Quality

While some customers enjoyed the smoothies, others noted inconsistencies in taste and quality, with complaints about watery textures and missing ingredients.
  • AH
    Amber Hawkins
    5 days ago
    1.0
    Added coconut to my bowl and I can’t eat coconut. So therefore I can’t eat what I ordered and PAID for.
  • CH
    Casey Hernandez
    Nov 19, 2025
    2.0
    Salad ordered was wilted and the cup of dressing was not even 1/4 of the ways full
  • KM
    Kaleb Morris
    Nov 6, 2025
    5.0
    Fire smoothies and acai bowls, decent service, music is hit or miss
  • DG
    Daniel G
    Nov 6, 2025
    5.0
    It seems like there was only two employees working during busy lunch hour today. They were super busy, but they worked so hard and did not give no attitude. They deserve a raise. I love Tropical Smoothie
  • AW
    Abigail Wells
    Oct 15, 2025
    1.0
    I have been to this location multiple times and the service is always atrocious. The employees do not properly wash and sanitize the containers between uses; they only rinse the smoothie containers. This is a clear violation of health code and can spread food borne illnesses. I intend to return and record this behavior so I can submit the video to both the county and Tropical Smoothie corporate. Given the amount of corners they cut, it’s appalling that they always take at least 15-30 minutes just to make a smoothie for me, even when there are virtually no customers. The seating and tables are never clean either. Generally this location is the perfect breeding ground for bacteria, viruses, and fungi, and I prefer not to get violently ill from just getting myself a smoothie.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.