Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and inattentive to customers.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables, bathrooms, and general lack of cleanliness.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction with their overall experience.
Staffing Issues
Reviews indicated that the location is often understaffed, resulting in long wait times and overwhelmed employees.
Smoothie Quality
While some customers enjoyed the smoothies, others noted inconsistencies in taste and quality, with complaints about watery textures and missing ingredients.
AH
Amber Hawkins
5 days ago
1.0
Added coconut to my bowl and I can’t eat coconut. So therefore I can’t eat what I ordered and PAID for.
CH
Casey Hernandez
Nov 19, 2025
2.0
Salad ordered was wilted and the cup of dressing was not even 1/4 of the ways full
KM
Kaleb Morris
Nov 6, 2025
5.0
Fire smoothies and acai bowls, decent service, music is hit or miss
DG
Daniel G
Nov 6, 2025
5.0
It seems like there was only two employees working during busy lunch hour today. They were super busy, but they worked so hard and did not give no attitude. They deserve a raise. I love Tropical Smoothie
AW
Abigail Wells
Oct 15, 2025
1.0
I have been to this location multiple times and the service is always atrocious. The employees do not properly wash and sanitize the containers between uses; they only rinse the smoothie containers. This is a clear violation of health code and can spread food borne illnesses. I intend to return and record this behavior so I can submit the video to both the county and Tropical Smoothie corporate. Given the amount of corners they cut, it’s appalling that they always take at least 15-30 minutes just to make a smoothie for me, even when there are virtually no customers. The seating and tables are never clean either. Generally this location is the perfect breeding ground for bacteria, viruses, and fungi, and I prefer not to get violently ill from just getting myself a smoothie.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily with hours from 8:00 AM to 9:00 PM on weekdays, 9:00 AM to 8:00 PM on weekends, through their online ordering system.
What types of pickup services are offered?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is there a mobile app to order from Tropical Smoothie Cafe?
Yes, you can order through their Tropical Smoothie mobile app available on both iOS and Android platforms.
What kinds of meals are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What are some menu specialties at Tropical Smoothie Cafe?
Specialties include smoothies, wraps, desserts, acai bowls, gluten-free options, flatbreads, salads, quesadillas, kids' food, and edible straws.
What payment methods are accepted at Tropical Smoothie Cafe?
Payments can be made via American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What nearby places could I visit before or after stopping at Tropical Smoothie Cafe?
Nearby places include Nothing Bundt Cakes for desserts and bakery items, The Basil Leaf Thai & Sushi Restaurant for Thai cuisine, and Serenity Nails for a beauty appointment, making it easy to combine your cafe visit with other local activities.
Are there professional services near Tropical Smoothie Cafe that might be convenient to visit?
Yes, nearby professional services include Tax Assistance Group for financial needs, Norris Commercial Capital for loans, and Abigail Oliver, Realtor | eXp Realty for real estate services, which could be helpful if you have errands near the cafe.
Where can I find more information or updates about Tropical Smoothie Cafe online?
You can visit their website at https://locations.tropicalsmoothiecafe.com/nc/winston-salem/670-saint-george-square-court or follow their social media on Facebook (tscwinstonsalemnc2), Instagram (@tropicalsmoothiecafe), and Twitter (@TSmoothieCafe).