Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
670 Saint George Square Court, Winston Salem, NC
27103, United States
Hours
Reviews
3.4
508 reviews
5 stars
239
4 stars
58
3 stars
33
2 stars
42
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and inattentive to customers.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, bathrooms, and general disarray in the restaurant.
Wait Times
Customers frequently complained about long wait times for orders, often exceeding 30 minutes even during non-peak hours.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, lack of ingredients, and smoothies tasting watered down.
Staff Attitude
Reviews indicated a pattern of staff appearing disinterested or overwhelmed, contributing to a negative customer experience.
- CHCasey Hernandez5 days ago2.0Salad ordered was wilted and the cup of dressing was not even 1/4 of the ways full
- KMKaleb MorrisNov 6, 20255.0Fire smoothies and acai bowls, decent service, music is hit or miss
- DGDaniel GNov 6, 20255.0It seems like there was only two employees working during busy lunch hour today. They were super busy, but they worked so hard and did not give no attitude. They deserve a raise. I love Tropical Smoothie
- AWAbigail WellsOct 15, 20251.0I have been to this location multiple times and the service is always atrocious. The employees do not properly wash and sanitize the containers between uses; they only rinse the smoothie containers. This is a clear violation of health code and can spread food borne illnesses. I intend to return and record this behavior so I can submit the video to both the county and Tropical Smoothie corporate. Given the amount of corners they cut, it’s appalling that they always take at least 15-30 minutes just to make a smoothie for me, even when there are virtually no customers. The seating and tables are never clean either. Generally this location is the perfect breeding ground for bacteria, viruses, and fungi, and I prefer not to get violently ill from just getting myself a smoothie.
- LTLillian TOct 3, 20252.0Dont order the mocha madness they used stale chocolate for mine. those powder containers probably sit up there for weeks at a time unsealed. But other than that i enjoyed the atmosphere and the nice, quick customer service.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily with hours from 8:00 AM to 9:00 PM on weekdays, 9:00 AM to 8:00 PM on weekends, through their online ordering system.
What types of pickup services are offered?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is there a mobile app to order from Tropical Smoothie Cafe?
Yes, you can order through their Tropical Smoothie mobile app available on both iOS and Android platforms.
What kinds of meals are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What are some menu specialties at Tropical Smoothie Cafe?
Specialties include smoothies, wraps, desserts, acai bowls, gluten-free options, flatbreads, salads, quesadillas, kids' food, and edible straws.
What payment methods are accepted at Tropical Smoothie Cafe?
Payments can be made via American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What nearby places could I visit before or after stopping at Tropical Smoothie Cafe?
Nearby places include Nothing Bundt Cakes for desserts and bakery items, The Basil Leaf Thai & Sushi Restaurant for Thai cuisine, and Serenity Nails for a beauty appointment, making it easy to combine your cafe visit with other local activities.
Are there professional services near Tropical Smoothie Cafe that might be convenient to visit?
Yes, nearby professional services include Tax Assistance Group for financial needs, Norris Commercial Capital for loans, and Abigail Oliver, Realtor | eXp Realty for real estate services, which could be helpful if you have errands near the cafe.
Where can I find more information or updates about Tropical Smoothie Cafe online?
You can visit their website at https://locations.tropicalsmoothiecafe.com/nc/winston-salem/670-saint-george-square-court or follow their social media on Facebook (tscwinstonsalemnc2), Instagram (@tropicalsmoothiecafe), and Twitter (@TSmoothieCafe).