Taco Bell

3.4
890 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 255 Summit Point Ln. in Winston Salem. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
255 Summit Point Ln., Winston Salem, NC
27105, United States

Hours

Reviews

3.4
890 reviews
5 stars
314
4 stars
183
3 stars
129
2 stars
76
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly from management.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including incorrect portions, stale items, and overall poor preparation.

Staff Friendliness

Despite service issues, some customers praised individual staff members for their friendliness and positive attitudes.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting clean dining areas while others reported unsanitary conditions.
  • JS
    JoZee Sapp
    Dec 25, 2025
    2.0
    Taste good going down but always upsets my stomach & makes me sick 😫
  • JE
    Jesse Ellis
    Dec 22, 2025
    1.0
    Extremely long drive thru times at night. If you come to get food here at night be careful! You will spend 15+ minutes in the drive through if you’re lucky or even answered
  • NM
    Nesh M
    Dec 3, 2025
    5.0
    Melissa was a joy today; I wish the GM always had the attitude she has. She definitely deserves a raise!!!! Thank you for great service and my food was AMAZING!!!!!!!!!
  • DM
    Donesha Milton
    Nov 25, 2025
    5.0
    Visiting from out of town yesterday I was serviced by Melissa and her energy and customer service was amazing!!!!!!!!!!!!!!!!! SHE NEEDS TO BE THE MANGER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you for an amazing experience Melissa.
  • MN
    Marie Nall
    Oct 30, 2025
    1.0
    From the very start this was the worst Taco Bell experience I’ve ever had. As soon as we pulled up to the speaker in the drive thru we sat there for several minutes without being acknowledged until I repeatedly yelled hello into the speaker and finally an employee came over the speaker and said “are you talking to me?” When finally giving our order we told the employee we could not hear her and then the employee proceeded to YELL everything else through the speaker with an attitude. After pulling to the window we find out it was not the employee working the window that had the attitude and yelled through the speaker, but the rude employee was actually the manager. After we get our food and leave my boyfriend opens his chalupa to see that it is chicken and not beef so we go back to find the manger out back smoking a blunt with someone who was not an employee. We end up getting the chalupa fixed to beef but they still messed it up and did not put sour cream on it and while sitting outside checking our food the same manager comes out and tells these 2 people who had just walked up that they could not be there and was being rude and cussing at them when these 2 people had not done anything, they didn’t speak to any other customers or ask anyone for money, absolutely nothing. This manager has no business being a manager and I will not be coming back to this Taco Bell after the way they treated multiple customers today.

Frequently Asked Questions About Taco Bell

What are the opening hours of the Taco Bell at 255 Summit Point Ln. in Winston Salem?

This Taco Bell location is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell offer drive-through service?

Yes, the Taco Bell at 255 Summit Point Ln. has a drive-through open daily from 9:00 AM to 3:00 AM.