Taco Bell

3.4
882 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 255 Summit Point Ln. in Winston Salem. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
255 Summit Point Ln., Winston Salem, NC
27105, United States

Hours

Reviews

3.4
882 reviews
5 stars
310
4 stars
182
3 stars
129
2 stars
75
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including incorrect portions, stale items, and overall poor taste.

Customer Experience

While some customers praised friendly staff and good service, many others experienced significant issues that led to frustration and disappointment.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.

Order Accuracy

A recurring theme was the frequent mistakes with orders, leading to customers receiving incorrect items or missing items altogether.
  • MB
    Michael Boose
    Nov 2, 2025
    1.0
    I placed a simple mobile order (seen below) for drive thru and was told it was a large order (for a couple fries and chicken?) and to pull to the front. I waited 10 minutes in the car and nothing. I walked in and not a single person interacted with me. Took another 10 if not more to get my food since no one cared about the lobby. If you just want some nacho fries and chicken, it could take 30 minutes apparently.
  • MN
    Marie Nall
    Oct 30, 2025
    1.0
    From the very start this was the worst Taco Bell experience I’ve ever had. As soon as we pulled up to the speaker in the drive thru we sat there for several minutes without being acknowledged until I repeatedly yelled hello into the speaker and finally an employee came over the speaker and said “are you talking to me?” When finally giving our order we told the employee we could not hear her and then the employee proceeded to YELL everything else through the speaker with an attitude. After pulling to the window we find out it was not the employee working the window that had the attitude and yelled through the speaker, but the rude employee was actually the manager. After we get our food and leave my boyfriend opens his chalupa to see that it is chicken and not beef so we go back to find the manger out back smoking a blunt with someone who was not an employee. We end up getting the chalupa fixed to beef but they still messed it up and did not put sour cream on it and while sitting outside checking our food the same manager comes out and tells these 2 people who had just walked up that they could not be there and was being rude and cussing at them when these 2 people had not done anything, they didn’t speak to any other customers or ask anyone for money, absolutely nothing. This manager has no business being a manager and I will not be coming back to this Taco Bell after the way they treated multiple customers today.
  • JB
    James Barker
    Oct 23, 2025
    5.0
    Loved everything except for there only being self serve kiosks open.
  • ET
    Ethan Thomas
    Oct 20, 2025
    1.0
    The guy managing during lunch is a terrible and rude manager. People waiting for food for ages while he lets his girlfriend go out and smoke every two minutes. The worst taco bell I've ever seen
  • HS
    Henry Silva
    Oct 17, 2025
    1.0
    I don’t even do reviews but I was literally robbed at this Taco Bell. I spent over $30 for 2 burritos, a quesadilla and 2 drinks. Mine you the burritos were only 2.39 a piece. Apart from that, I ordered 2 double beef burritos. They were the size of a cheese roll up. I could hold the burrito with one finger. I always order that particular burrito and sometimes I can’t even finish it. This time I was left with an empty stomach. My son got the steak quesadilla and it was as thin as paper he ate the whole thing and said he was still hungry. All the food was very poor portions. They’re literally robbing people charging them full price and not giving out the correct portions. Look up double beef burritos and you will see the actual size it’s supposed to be. This is crazy…

Frequently Asked Questions About Taco Bell

What are the opening hours of the Taco Bell at 255 Summit Point Ln. in Winston Salem?

This Taco Bell location is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell offer drive-through service?

Yes, the Taco Bell at 255 Summit Point Ln. has a drive-through open daily from 9:00 AM to 3:00 AM.