Taco Bell

3.4
1452 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1299 Silas Creek Pkwy. in Winston Salem. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1299 Silas Creek Pkwy., Winston Salem, NC
27127, United States

Hours

Reviews

3.4
1,452 reviews
5 stars
495
4 stars
290
3 stars
227
2 stars
109
1 star
331

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of attention.

Order Accuracy

A significant number of customers reported missing or incorrect items in their orders, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

Customers frequently complained about the quality of food, describing it as cold, poorly prepared, or lacking in ingredients.

Slow Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to a negative overall experience.
  • FT
    Fa Tee
    Oct 23, 2025
    1.0
    They missed a whole item and did not customize my order right.
  • MH
    Mika H
    Oct 15, 2025
    4.0
    Restrooms were ok need to be thoroughly clean though.
  • MR
    Macy Reign
    Oct 12, 2025
    2.0
    I never leave reviews but I am so irritated right now. I got 2 cheesy Gordita crunches. 20 minutes into waiting for my food, I get called to the counter and am informed they’re out of nacho cheese shells. He asked if I wanted a cool ranch shell instead. I said no, just a regular hard taco shell. That didn’t mean I didn’t want my a cheesy Gordita crunches. They’re just regular, hard tacos with no soft shell around it. Already frustrating because that’s $8 I’m out. Not to mention, the 30 minutes it took to make two tacos, a burrito, and nachos. Everybody was having fun laughing and chatting it up in the kitchen, cussing and being extremely loud. If y’all have time to act a fool on the clock you got time to make my tacos the way I ordered them. I’m an extremely patient person but this experience has been stressful and annoying. Just drive down the road and find another Taco Bell, this one isn’t worth it.
  • AP
    Amanda Poovey
    Oct 3, 2025
    1.0
    The guy in the drive through was rude, didn't even speak a word. Gave me medium drinks and when I asked for the large ones I ordered had an attitude. I then said thank you for correcting them and he just shut the window in my face. The cheese in my quesadilla wasn't melted nor was it cut. I use to work for tacobell and know that this is not acceptable customer service or preparation of food. 0/10 would not recommend this location.
  • AH
    Angelica Hellay
    Sep 27, 2025
    1.0
    I’m so upset this has to be the worst Taco Bell I’ve been to It was extremely dirty I walked in and I like going to the counter to communicate with people ask questions and the lady was just on her phone she looks at me and turned around I stood there for 10 min no one helped me A gentle man came in and same happened to him he went to the Oder kiosk and I had too as well About 15 min I get my food and it’s extremely cold like it sat there and they forgot to give it to me A gentle man came in and he went up to the counter and sure enough she got off her phone and helped him idk if it was a race thing but she only helped him because they are the same it’s really jacked up There were dead bugs on the floor this place should get shut down it was nasty I just left I threw my food away never again will I come here

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 1299 Silas Creek Pkwy, Winston Salem?

Taco Bell at 1299 Silas Creek Pkwy is currently closed throughout the week and does not serve customers in-store or via drive-through at this time.

Does this Taco Bell location offer drive-through service?

No, this Taco Bell location does not have drive-through service, as its drive-through is closed every day.