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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Winston Salem, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2005 Silas Creek Parkway for the ultimate SONIC experience!
Customers frequently reported long wait times, unorganized service, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned poor food quality, including cold items, over-salted fries, and incorrect orders.
Staff Behavior
While some staff were praised for their friendliness, others were criticized for rudeness and lack of customer service.
Cleanliness
Multiple customers noted unsanitary conditions in the bathrooms and dining area, impacting their overall experience.
DP
Diamond Purvis
3 days ago
5.0
I’m pretty sure this the only place you can get French toast sticks at 1am any day of the week 😋
AB
adri b
3 days ago
5.0
Nobody beats bob king… except sonic in Winston Salem. That new pretzel smash burger was thin like when I lived in cali.
NO
Nayeli Osorto
3 days ago
5.0
They got people in there that are bilingual . Cool to have my family order in Spanish
KD
Karen Duncan
Jan 2, 2026
1.0
Use my mobile app order Diet Coke light ice they gave me something else that burnt my mouth no idea what it was had to spit it out they would not refund my money to my credit
The staff was laughing. They thought it was funny but they didn’t give me the right drink on purpose. They said they don’t have any Diet Coke so I just passed off something else asked for the manager five times before they finally got the manager. I even said it’s the managers just not here. They said no the manager’s here I said well then will you please get them? Then when I asked for a refund, they said no you have to call the website which once I call the website they said no they should’ve refunded my credit card on site so now from Texas. They have to call the store and get it fixed. Then my husband ordered a Coke light ice, and it was filled to the top with ice, waiting for a manager to call me back about this experience since I go to Sonic once or twice every day not this one though
AE
Ave Elise
Dec 15, 2025
1.0
I was the only one in line and I had to wait so long to get my food, I asked if I can get a voucher for next time I come through or a refund or something since we had to wait so long and the manager (tall black man not sure of his name) just said no. Service skills are nottttt it!!!! All this to get home and realize me and my boyfriend’s burgers were made completely wrong…
There was two female employees there though that was very nice and helpful and one gave us new drinks when I asked since we had to drive all the way back to get our burgers fixed and had already drank our drinks! They somewhat made up for what that manager lacked.