Papa Johns Pizza

3.4
190 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Winston-Salem, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Winston-Salem pizza for any occasion. Call us for pizza delivery in Winston-Salem or stop by 4968 Martin View Lane for carryout to order the best pizza in Winston-Salem, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4968 Martin View Lane, Winston-Salem, NC
27104, United States

Hours

Reviews

3.4
190 reviews
5 stars
82
4 stars
25
3 stars
16
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including burnt, undercooked, or incorrect orders.

Customer Service

Customer service experiences varied widely, with some praising staff for their helpfulness while others reported rudeness and poor handling of complaints.

Delivery Issues

Numerous reviews highlighted problems with delivery, including long wait times, incorrect addresses, and missing items.

Cleanliness and Safety

Concerns were raised about cleanliness and safety practices, such as staff not wearing gloves and food being handled improperly.

Mixed Experiences

While some customers enjoyed their meals and praised the service, many expressed disappointment and indicated they would not return.
  • LC
    lauren cooke
    Jan 4, 2026
    1.0
    Drivers can’t navigate to save their lives. They say the order is delivered when it’s not and manager offers no apology
  • BB
    Benjamin
    Dec 23, 2025
    1.0
    We ordered a pizza $9.99 build your own New York Style online (Under the name Anthony) yesterday, 12/22/2025 using $2 of our pizza dough bucks. When we arrived to pick up our pizza, the Manager identified as Andrew was preparing a pizza. He came from the preparation area and gave us our pizza. We opened our pizza and the pizza was over cooked, burnt and didn't have the reound edges. We started, "This pizza is burnt!" The manager, Andrew, replied fasciioslly , "It looks good to me!" I countered, "if it looke good to you, you can eat it!" He stated rudely, "I'm not going to touch it!" We stated, "How are you going to tell me what to eat and how I as a paying customer should have my food? Intell you what you can keep this! And please make sure my pizza bucks are retuned. He voided out our order and our pizza dough bucks are not returned to our account. On the week of December 13, 2025, I was at the sane store and Andrew was cleaning the vents and he was extremely rude and unwelcoming.
  • AC
    Anthony Corbett
    Dec 17, 2025
    5.0
    On Monday, December 15, 2025, I had two wonderful team members from this store make an error right! The team members are Kaitlyn Thornton & Jala Kearse. They were able to hear my concerns and use their deescalating techniques to remain calm and solve the problem of me receiving the wrong pizza and their solution quite obviously was satisfactory.
  • JI
    Jermaine iswatchingyou
    Nov 4, 2025
    1.0
    Slow service.
  • KW
    Kiyah Williams
    Oct 19, 2025
    1.0
    I ordered a medium pizza around 7:30 and waited two hours. The tracking showed it was delivered, but we never received it. The driver delivered the pizza outside my apartment complex without calling us or notifying us in any way. They simply left it outside and left. This is completely unacceptable! The only solution offered was a remake, which would take another hour or so. There was no concern for leaving the pizza outside — just disrespectful behavior.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Winston-Salem?

Delivery is available Monday to Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 12:30 AM, and Sunday from 11:00 AM to 11:00 PM.

Can I order takeout from Papa Johns Pizza and what are the takeout hours?

Yes, takeout is available daily. Hours are 10:30 AM to 9:40 PM Monday through Saturday, and 11:00 AM to 9:40 PM on Sunday.