At Papa Johns Pizza in Winston-Salem, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Winston-Salem pizza for any occasion. Call us for pizza delivery in Winston-Salem or stop by 341 East Hanes Mill Road for carryout to order the best pizza in Winston-Salem, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff and long wait times for assistance.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders taking over an hour and a half.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others complained about undercooked items and incorrect orders.
Staff Friendliness
Some reviews noted friendly and helpful staff, particularly delivery drivers, contrasting with reports of unprofessional behavior from others.
CS
colt shanks
Jan 3, 2026
4.0
Ordered delivery the website did not send an email or provide updates however the driver called when they arrived. Good service was provided!
SP
Sentinel Prime
Dec 27, 2025
1.0
Hands down one of the worst franchises and is a stain on the brand. Pizzas consistently arrive late, cool, inaccurate and sometimes you get to handle your own delivery order because the fastest they can get a replacement to your door is 90 minutes to two hours (regardless of the time or day, it's a temporal oddity). Even worse, their idea of making things right seems to be to offer a free pizza, as if you would want to deal with them at any point in the future.
Fortunately, other locations in the area don't seem to have this issue so I can write that you're probably better off when ordering from them.
DF
Daniel Fritts
Dec 6, 2025
1.0
they cancelled my order when i placed it before they closed with no word back, that is highly unprofessional this branch needs new management it’s obviously lazy!
JK
James King
Nov 7, 2025
1.0
The service I received at this Papa John's was not very pleasant. I walked in and tried to say hello and greet someone, hoping to pick up my order. Nobody responded to me. I was standing at the front. One of the employees was just looking at me. It took him about two minutes or so to finally respond after I tried to get his attention while he was looking at me. He then walked over, didn't say anything until I told him I had an order. He looked at my order, set it on the table, and said, "You're going to have to wait until someone can take your cash."
I was about to ask him if I could add something to my order, but before I even had the chance to say anything, he completely walked away. So I sat there and tried to get his attention again, nothing.
It was not a very pleasant experience at all. I felt ignored even though there was nothing else going on. There was no business, and he wasn't prepping food or anything.
HO
Heather OSullivan
Oct 23, 2025
5.0
Jr is by far the sweetest driver out of any delivery service I have ever encountered. Not only is he good and compassionate about his job he goes above and beyond. Craziest part is when we order papa John’s I’m at my sisters house instead of my own and I look forward to seeing him every time. This man deserves a raise or a huge bonus. If corporate reads these this man deserves something.
What are the operating hours for Papa Johns Pizza in Winston-Salem?
Papa Johns Pizza in Winston-Salem is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Fridays and Saturdays.
Can I order delivery from Papa Johns Pizza, and what are the delivery hours?
Yes, Papa Johns offers delivery with hours from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Does Papa Johns Pizza offer takeout and what are the takeout hours?
Papa Johns offers takeout service with hours from 10:30 AM to 9:40 PM Monday through Saturday, and 11:00 AM to 9:40 PM on Sunday.
What types of food can I order at Papa Johns Pizza in Winston-Salem?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages at Papa Johns Pizza.
What services does Papa Johns Pizza provide?
Papa Johns provides delivery, takeout, order ahead, and serves lunch, dinner, and dessert.
How can I order Papa Johns Pizza online or through an app?
You can order online via their website or through their app available on iOS and Android.
Where is Papa Johns Pizza located in Winston-Salem?
Papa Johns Pizza is located at 341 East Hanes Mill Road, Winston-Salem, NC 27105.
Are there any nearby restaurants or fast food options near Papa Johns Pizza?
Yes, nearby options include Mozzarella Fellas (pizza and vegan-friendly), Zaxby's (chicken), Jimmy John's (sandwiches), Chick-fil-A, and Chili's Grill & Bar.
What nearby stores or services can customers visit around Papa Johns Pizza?
Nearby stores include T-Mobile Authorized Retailer and T-Mobile for mobile needs, Mattress Firm for furniture, and banks like First Horizon Bank and Capital Bank for financial services.
Are there nearby hotels for visitors planning to dine at Papa Johns Pizza?
Yes, guests can find nearby accommodations such as Hampton Inn and Suites-Winston-Salem/University Area and Hampton Inn.