CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Winston-Salem is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Several reviews mentioned issues with food quality, including poorly prepared items and missing ingredients.
Cleanliness
Customers frequently noted unclean dining areas and sticky floors, raising concerns about overall hygiene.
Staff Attitude
Mixed feedback on staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.
Menu Availability
Customers expressed frustration over frequently unavailable menu items, impacting their dining experience.
BR
Ben Reeves
4 days ago
1.0
Stopped by to order a salad. Saw this one had a drive through. Nice! Well nice thought I guess. Waited about 5 minutes and nobody helped. Saw a little sign at the bottom that said "pull up to the windows if you need assistance". I followed the directions and pulled up..waited a few minutes there. Nobody came up there either. So much for the drive through. Went inside to order to go. Waited at the register for a few minutes....nothing. so I see other customers using the kiosk. Guess the registers were down. Created an account at the kiosk and ordered the salad. Ready to pickup at the cargo counter in 3 minutes. I should have done this from the start.
KP
Khia Price
Nov 16, 2025
1.0
How do you order an online order that includes soup and when you get back to work there is no spoon? Its the simple things.
FB
fred blevins
Nov 9, 2025
1.0
Like many places order by kiosk only.No one to ask any questions about their menu. After placing my order for 2 bagels to go and waiting at the counter for 15 minutes i was able to get someone's attention in the back.They told me give them a minute. A person finally came out and bagged 2 bagels out of the bin. My first and last time coming!!!
EB
Elizabeth Burns
Oct 23, 2025
1.0
Terrible customer service. Waited forever for a toasted bagel. Will not be back
TH
Tyler Hopp
Oct 19, 2025
1.0
Asked to speak with the manager and heard her tell the employee that answered the phone to hang up on me. Very unprofessional of you, Karena Daugherty!
Does Panera Bread Winston-Salem accept reservations?
No, Panera Bread Winston-Salem does not accept reservations.
What are the operating hours for Panera Bread in Winston-Salem?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread Winston-Salem offer delivery and pickup services?
Yes, they offer both delivery and pickup services, including drive-thru and Rapid Pick-Up options.
What meal options are available at Panera Bread Winston-Salem?
They serve breakfast, brunch, lunch, and dinner with a focus on soups, salads, sandwiches, and freshly baked breads.
Which payment methods are accepted at Panera Bread Winston-Salem?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via an app for Panera Bread Winston-Salem?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store.
Is Wi-Fi available at Panera Bread Winston-Salem?
Yes, Panera Bread offers complimentary Wi-Fi for customers to enjoy while dining in.
What are some nearby restaurants to Panera Bread Winston-Salem?
Nearby restaurants include Mi Pueblo Mexican Grill, Mama Zoe Michaels Restaurant, and Cicis Pizza, offering options ranging from Tex-Mex to Greek and pizza buffets.
Are there any health and wellness centers near Panera Bread Winston-Salem?
Yes, nearby health and wellness centers include Midstate Health Systems Inc, Qi Massage & Natural Healing Spa, and Dynamic Motion Chiropractic for counseling, massage therapy, and chiropractic services.
What nearby services can help with travel or errands while visiting Panera Bread Winston-Salem?
Local services such as Sunoco Gas Station for fueling, Bank of America ATM for banking needs, and Clear View Optometry for eyewear are conveniently located nearby.