Panera Bread

3.2
335 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Winston-Salem is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2901 Reynolda Rd, Winston-Salem, NC
27106, United States

Hours

Reviews

3.2
335 reviews
5 stars
113
4 stars
63
3 stars
27
2 stars
38
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Several reviews mentioned issues with food quality, including poorly prepared items and missing ingredients.

Cleanliness

Customers frequently noted unclean dining areas and sticky floors, raising concerns about overall hygiene.

Staff Attitude

Mixed feedback on staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.

Menu Availability

Customers expressed frustration over frequently unavailable menu items, impacting their dining experience.
  • BR
    Ben Reeves
    4 days ago
    1.0
    Stopped by to order a salad. Saw this one had a drive through. Nice! Well nice thought I guess. Waited about 5 minutes and nobody helped. Saw a little sign at the bottom that said "pull up to the windows if you need assistance". I followed the directions and pulled up..waited a few minutes there. Nobody came up there either. So much for the drive through. Went inside to order to go. Waited at the register for a few minutes....nothing. so I see other customers using the kiosk. Guess the registers were down. Created an account at the kiosk and ordered the salad. Ready to pickup at the cargo counter in 3 minutes. I should have done this from the start.
  • KP
    Khia Price
    Nov 16, 2025
    1.0
    How do you order an online order that includes soup and when you get back to work there is no spoon? Its the simple things.
  • FB
    fred blevins
    Nov 9, 2025
    1.0
    Like many places order by kiosk only.No one to ask any questions about their menu. After placing my order for 2 bagels to go and waiting at the counter for 15 minutes i was able to get someone's attention in the back.They told me give them a minute. A person finally came out and bagged 2 bagels out of the bin. My first and last time coming!!!
  • EB
    Elizabeth Burns
    Oct 23, 2025
    1.0
    Terrible customer service. Waited forever for a toasted bagel. Will not be back
  • TH
    Tyler Hopp
    Oct 19, 2025
    1.0
    Asked to speak with the manager and heard her tell the employee that answered the phone to hang up on me. Very unprofessional of you, Karena Daugherty!

Frequently Asked Questions About Panera Bread

Does Panera Bread Winston-Salem accept reservations?

No, Panera Bread Winston-Salem does not accept reservations.

What are the operating hours for Panera Bread in Winston-Salem?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.