Panera Bread

4.1
1241 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Winston-Salem is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
100 Hanes Square Shop Cir, Winston-Salem, NC
27103, United States

Hours

Reviews

4.1
1,241 reviews
5 stars
667
4 stars
277
3 stars
114
2 stars
66
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude management and poor treatment.

Food Quality

Food quality received positive feedback for freshness and taste, but some customers experienced issues with incorrect orders and food preparation.

Speed of Service

Service speed is inconsistent, with several customers noting long wait times and orders being forgotten or incorrect.

Cleanliness and Atmosphere

The location is generally clean, but some customers reported issues with temperature control and overall atmosphere.

Pricing

Customers find the prices to be high, with some questioning the value for money.
  • AC
    Amber Castro
    Dec 30, 2025
    5.0
    Shay is awesome! She's super friendly and made sure I didn't forget my drink. The team is moving really quickly as I was in and out in just a couple of minutes. Glad this location is right by my house cuz the crew keeps me coming back
  • JM
    Just Me
    Dec 29, 2025
    5.0
    Always love Panera. Just wish they'd stop running out of Black bean soup!
  • SS
    Shannon
    Dec 26, 2025
    1.0
    Placed an order in the drive thru for a bread bowl and they gave me a cup. I went inside the manager said they were out… Did not attempt to correct the order and was extremely rude. I will never go back to this location.
  • WP
    Wendy Pineda
    Dec 8, 2025
    1.0
    I think you need more professional staff. I was having a wonderful day until I went to pick up a takeout order I placed, and the employee named TJ treated us terribly. He made a mistake and entered the order as dine-in, even though I had proof that it was for takeout. Instead of fixing the mistake and packing the food, he just left it on the counter with the worst attitude! This is the first time I've received such bad treatment at one of their locations, and I've been a customer for over 15 years! I hope they can reprimand this person so he works with a better attitude! The problem isn't whether I submitted the order or if he made a mistake, but rather his bad attitude and the rudeness of leaving us talking to ourselves.
  • CP
    cyber policy
    Dec 5, 2025
    1.0
    Went in through drive through they forgot my order and was missing noticed when I got home no one answers there phone and they never refunded.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the delivery hours for Panera Bread in Winston-Salem?

Delivery is available Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.