Outback Steakhouse

Reviews

• QM

  Quincy Manasco

  Mar 14, 2026
  1.0
  Stopped by for a quick bite. As I walked in saw that there was a wait which is pretty normal. As I walked to the the hostess stand noticed there was about 5 or 6 empty tables still waiting to be bussed. Also noticed that there was a trash like napkins and whatnot on the ground between the main door and the hostess stand. If you can't be bothered to keep your main entrance clean and bus tables in a timely manner. I can only imagine the condition of your kitchen and other non-customer facing areas!
• TT

  Traveling and Telling

  Mar 14, 2026
  1.0
  I’ve given Outback multiple chances because I genuinely enjoy their food, but unfortunately my experience has been consistently disappointing. Over several visits, my orders have been incorrect again and again. Each time I hoped the issue was just a one-off, but after six separate mistakes, it’s clear there’s a larger problem. While the company often responds publicly saying they care and asking customers to reach out, my attempts to resolve the issue both locally and through corporate channels haven’t led to meaningful improvement. At this point, it feels more like a systemic issue than an isolated mistake. It’s frustrating because I truly like the food, but after so many incorrect orders, I’ve decided it’s time to move on. I just wish the customer experience matched the quality of the menu.
• JJ

  JDB JDB

  Mar 10, 2026
  5.0
  Adam the general manager of the outback steakhouse in Winston-Salem that a fine job in remaking an order that got made in correctly he did not hesitate to make sure that my dad was able to get a good meal because he's been eating at the outback for over 25 years and I personally Derek Sparks says that this is the place to eat and if you want good service run by a good general manager like Adam that I would highly suggest outback steakhouse
• JT

  John Torrence

  Mar 5, 2026
  1.0
  My rib and I visited Outback in Winston Salem, NC. We have eaten here plenty of times for our date night and have enjoyed the times there. Even had the same waitress ( Tiondra) one visit before and she was wonderful. But tonight she was terrible, our food was slow coming out, I asked for a tea to go and never received it nor the box we asked for. I had to go to the bar for a box to go. After waiting for several minutes for my tea we just left. Before we left she told me my tea was on the way out. She was waiting on the table next to us as we were leaving. She never acknowledged us leaving and never said anything to us. By the way I never got my tea. Very disappointed in this visit. I would like to come back because we enjoy the food and atmosphere. But she needs some lessons on customer service.
• RR

  RR

  Feb 21, 2026
  1.0
  I’m accustomed to something being missed occasionally on a restaurant order or something else minor so I don’t believe in leaving a bad review every time something may not be to my satisfaction… thing happen BUT this was very different. I was in town for a conference at the Marriott hotel 3 miles away on Feb. 21. Got back to the hotel at 8pm (they close at 11pm) and ordered 2 rib dinners with two lemonades. The first Uber Eats driver never got to the restaurant and another driver arrived at the restaurant and waited 2 hours. They told her that they were still preparing the dinners after about an hour and a few minutes later said they didn’t have the ribs but would offer steak instead and I agreed. When she finallyndilivered the order they said that they didn’t have lemonade and gave me one Coca Cola without asking if I even wanted it. They basically didn’t have the ribs AND lemonade I originally order and gave me whatever was left just before closing. The driver said the waitress was even embarrassed. They say lighting doesn’t strike twice but this is the second horrible experience I have had with Outback in two weeks and two different locations. I am done with them. The steak was tiny compared to a full rack of ribs that was order for both rib orders and the potatoe was very dry and they wrapped 4 broccoli spears in foil instead of adding a good amount to the plastic container. They ripped me off because they charged me there same amount of money for what they call steak. Also, it was thrown together in the container. It looked like they were overwhelmed and running out of food and giving whatever to customers. The worst service EVER at any restaurant I have been to. I tipped the Uber Eats driver $50 because she lost out on other orders waiting for my order and we would have gone to bed hungry. I was left trying to find something to drink after I gave my son the Coca Cola. I can’t say enough how bad this was. Terrible way to end a great trip to Winston Salem. The meal should have been free or some compensation made but that never happened. Everything was also cold. No apology, no anything. Stay far away from this place.

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