Krispy Kreme

4.2
973 reviews
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Business Details

5912 University Pkwy, Winston Salem, NC
27105, United States
(336) 579-0661
https://site.krispykreme.com/nc/winston-salem/5912-university-pkwy
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About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Winston Salem.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
5912 University Pkwy, Winston Salem, NC
27105, United States

Hours

Reviews

4.2
973 reviews
5 stars
618
4 stars
170
3 stars
58
2 stars
39
1 star
88

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently reported that the store was out of popular items, including original glazed donuts, leading to disappointment.

Customer Service

Mixed reviews on customer service; while some praised friendly staff, many noted rude behavior and poor service experiences.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices of donuts, feeling they were overpriced for the quality received.

Quality Issues

There were complaints about the quality of donuts, including them being stale, improperly filled, or not meeting expectations.

Cleanliness and Atmosphere

Some reviews highlighted a clean store environment, but others noted issues like wet floors and lack of attention to safety.
  • BW
    Billy Williams
    4 days ago
    5.0
    Great snacks
  • TJ
    Teresa Jennings
    Jan 2, 2026
    3.0
    This was my 4 th visit to this location, and they’ve had the same problems all 4 times, and I won’t go back. They are always out of different donuts , the staff person had no knowledge about what icing was on the donuts and she was very rude.
  • JJ
    Jeffrey Jordan
    Nov 30, 2025
    1.0
    Stopped by on 11/30 and the store was closed. All signs show it should be open. Also numerous times they have very low inventory as most are made at other location and brought over. I have went in for a dozen and left with nothing numerous times. Usually 50% of the time.
  • JJ
    Jahn
    Nov 30, 2025
    2.0
    I love Krispy Kreme, but this location is always out of something or they got no one working. If you plan on ordering here consider in person and not online, Online works sometimes but when it doesn't You gotta be the one to call Customer support since they can't cancel your order or refund you in store... Went Sunday at almost 8am, app said open since 6am and let me order online just to get there and no one was in the store... When you get your donuts they are perfect unfortunately online ordering and not open during store hours+ prices of donuts doesn't help this store
  • KJ
    Kevin Joyce
    Nov 21, 2025
    2.0
    Understaffed during morning hours. Was in dire though for an my order that was placed on the app for 15 minutes.
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Frequently Asked Questions About Krispy Kreme

What are the regular business hours for Krispy Kreme in Winston Salem?

Krispy Kreme in Winston Salem is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

What are the delivery hours for Krispy Kreme at this location?

Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.