Five Guys

4.4
739 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3273 Robinhood Road in Winston Salem is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3273 Robinhood Road, Winston Salem, NC
27106, United States

Hours

Reviews

4.4
739 reviews
5 stars
456
4 stars
171
3 stars
62
2 stars
22
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting excellent service experiences.

Food Quality

The food is generally well-received, with particular praise for the burgers and fries, though some noted inconsistencies in preparation.

Pricing Concerns

Numerous reviews mentioned that the prices are considered high for fast food, leading to mixed feelings about value for money.

Cleanliness

The restaurant is frequently described as clean, contributing positively to the overall dining experience.

Inconsistency

Some customers reported issues with order accuracy and service speed, indicating variability in the experience.
  • DL
    Danny Lefeavers
    Oct 30, 2025
    3.0
    I like 5 Guys, but the prices are too high
  • MK
    Michelle Kuhaneck
    Aug 18, 2025
    1.0
    I was in your store today, and I would like it if the district manager could reach out to me reguarding an issue with my service that i received in your restaurant please!
  • CK
    Carmen K.
    Jul 28, 2025
    5.0
    Five Guys is already a treat, but this location has the privilege of having some of the best employees who go above and beyond for their customers. The restaurant is extremely clean and usually a little chilly, the perfect escape from the outside heat while enjoying a meal. With inside tables and outside patio tables with umbrellas, there are options for your dining views! The portion sizes of the fries always surprises me, and there is Cajun seasoning available for those who are needing a little spice. While it may be a little more $ on a budget, the service and quality are above and beyond and well worth the value.
  • G2
    Gene (Yankee fan 24/7)
    Jul 24, 2025
    5.0
    Great fries and sandwiches. Music a bit too loud for me sometimes
  • TW
    Traci Williams
    Jul 16, 2025
    5.0
    Always fast, and fresh with tons of fresh cut fries!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.