Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Winston Salem, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on staff is mixed; while some customers praised friendly and efficient service, others reported rude behavior and poor handling of orders.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong drink preparations.
Product Quality
The quality of food and drinks has been inconsistent, with some customers noting stale donuts and poorly made beverages.
Cleanliness
While some reviews highlighted cleanliness, others reported unsanitary practices, such as improper handling of food items.
Operational Hours
Customers expressed frustration over inconsistent hours, with reports of early closures and unavailability of menu items.
DL
Deborah Lenceski
Oct 6, 2025
5.0
Staff was excellent, welcoming and efficient.
The place is geared for take out. Most of the questions below are not applicable
FF
fernanda
Sep 25, 2025
1.0
i’ve never had a problem with this location and it’s really disappointing to even have to write a review. I’m not sure if this store has gotten new employees or what but the past few times I’ve gone my order has been made wrong. I finally got the courage to say something a few days ago and the guy at the drive-through tried to school me on how the drink drinks are made. ??? I worked at Dunkin for three years so I know exactly how it works inside. I didn’t ask him to remake the order. All I did was just asking if he could put in a little bit more cream he took my drink and about a minute later it came back with the exact same drink in hand. today I thought I would just walk in and order on the kiosk and maybe it would be made different?? idk but the kiosk wasn’t working and I asked the worker if I could just order with them and they proceeded to say it would be a few minutes which would’ve been totally fine, except there was nobody else in the store and there was one person in the drive-through.
MU
Margaret Urbanski
Sep 20, 2025
1.0
They didn’t have any donuts just a few left tonight didn’t want any of those and they don’t make donuts like they used to anymore. I guess I’ll have to make my own.
BF
Bright Fame
Aug 9, 2025
5.0
When I tried to pay apparently my card was locked I tried to call to pay my bill for my latte but it went to voicemail I’m sorry didn’t mean to !!!! I will try to pay next time I’m around 😭 nice place !
MJ
Melissa Johns
Jul 30, 2025
1.0
Honestly the worst DD experience I've ever had. We went inside to order because we had two cars and my dtr was buying me a coffee so we thought it would be easier. We ordered 2 medium cookie dough cold brews with the cold foam. We waited, probably close to 15 minutes (and we were the only customers in the store) while only one person (initially) made all of the drive thru orders while our cups sat to the side. There were other employees there (at least two that we saw) but only one came to help, selectively it appeared; she made like two drive thru drinks then sat at the counter texting one phone while looking at something on another. Maybe she was the manager and doing something work related, idk, but she never acknowledged our existence, asked what we were waiting for, nothing. Finally, the girl making the drinks made ours. We got some kind of Large coolata, not what we ordered at all. It tasted awful. Too sweet to even drink. My cup was a hot mess with coffee and syrup all over the outside. I wiped it off before leaving but it still got all over my pants. Really ridiculous service.
What are the operating hours for Dunkin' at 3475 Robinhood Rd in Winston Salem, NC?
Dunkin' is open every day from 6:00 AM to 3:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What are some of the specialty items available at Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android platforms.
What seasonal beverages are currently offered at Dunkin'?
Dunkin' is featuring the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service for convenient ordering.
Is free Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available at this Dunkin' location.
What nearby restaurants can I visit before or after Dunkin' at Robinhood Rd?
You can visit Vincenzo's or Vincenzo's Pizza, both Italian and pizza restaurants nearby, for a meal before or after your Dunkin' visit.
Are there other coffee shops near Dunkin' at 3475 Robinhood Rd?
Yes, another nearby coffee shop with donuts and smoothies is another Dunkin' located close by.
What local services near Dunkin' can help with insurance or financial advising?
Nearby services include Kristen Martin - State Farm Agent, Marshall Wolfe: Allstate Insurance, Dray Insurance Services, Inc., Chad Haynes - Haynes Financial Group, Judy Smith - Raymond James, Raymond James Financial Services, and Advance Financial Group.