Dunkin'

3.8
666 reviews
Decked Out Lattes
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Business Details

2020 S Hawthorne Rd, Winston Salem, NC
27103, United States
(336) 955-2911
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winston Salem, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2020 S Hawthorne Rd, Winston Salem, NC
27103, United States

Hours

Reviews

3.8
666 reviews
5 stars
313
4 stars
156
3 stars
70
2 stars
34
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees who provided excellent service.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others reported stale or poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, which detracted from the overall experience.

Speed of Service

While some customers appreciated quick service, others experienced long wait times, especially in the drive-thru.
  • RS
    Rachel Sum
    Nov 17, 2025
    1.0
    Couldn’t pay in cash because every single member of staff ignored our group after the first person ordered. They were super slow and had to be asked to make every sandwich because they forgot. Got the food one side of my bagel bites were warm the other was cold. They also forgot cheese on the sausage egg and cheese. Wouldn’t recommend.
  • JM
    John Mclaurin
    Nov 15, 2025
    2.0
    They just can't get it together. I go inside to order. If they are busy..they just ignore you. REALLY. Just trying to get a cup of coffee. I only return because of the proximity to the Hotel I frequently visit.
  • RA
    roger allen
    Oct 28, 2025
    3.0
    it's exactly what it is a donut shop. People where friendly donuts seemed fresh. No complaints.
  • F4
    Frank 45
    Oct 25, 2025
    5.0
    Was clean neat and friendly
  • FF
    fernanda
    Sep 29, 2025
    5.0
    this is hands-down one of the best Dunkins I’ve ever been to. I have a Dunkin right beside my house, but I would prefer to drive 10 minutes to come to this one because all the workers are so lovely! thanks for always being so speedy and kind!!!!
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Winston Salem, NC?

Dunkin' in Winston Salem is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.