Dunkin'

3.8
675 reviews

Business Details

(336) 955-2911
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winston Salem, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2020 S Hawthorne Rd, Winston Salem, NC
27103, United States

Hours

Reviews

3.8
675 reviews
5 stars
318
4 stars
156
3 stars
70
2 stars
34
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised friendly and attentive service, while others reported rude and dismissive interactions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Product Quality

While some customers enjoyed fresh coffee and donuts, others reported stale products and inconsistent quality.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Speed of Service

Customers noted long wait times in both drive-thru and in-store, with some expressing dissatisfaction with the efficiency of service.
  • PR
    Pete Rose
    3 days ago
    5.0
    Non woke coffee
  • DM
    Dona Meister
    Feb 8, 2026
    1.0
    Interet says they open at 6 am, get there at 6:53 am, man cane to door said not open til 7 am....how hard is it to change your opening time???? That's too much effort??? Lord, I don't want you fixing my food!!
  • CM
    clara mcgraw
    Jan 11, 2026
    5.0
    Love the coffee
  • JE
    Jupiter Eight
    Dec 10, 2025
    1.0
    ⭐️ 1 Star — Very Disappointing Experience Sabrina was not kind during my visit, and it made the experience very uncomfortable. As someone who suffers with autism, I depend on patience and respect, but I didn’t receive that here today. Dunkin’ needs to do better with understanding and compassion.
  • KW
    Kayla White
    Dec 8, 2025
    5.0
    First time visit here was absolutely blown away by how attentive Raleigh was to our needs she went above and beyond to make our day with her wonderful service. Will definitely be back to this place!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Winston Salem, NC?

Dunkin' in Winston Salem is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 15, 2026Yext Knowledge Graph
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