Dunkin'

3.8
1092 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winston Salem, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2561 Peters Creek Pkwy, Winston Salem, NC
27127, United States

Hours

Reviews

3.8
1,092 reviews
5 stars
511
4 stars
226
3 stars
140
2 stars
53
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude service and long wait times.

Product Consistency

There are frequent complaints about inconsistent product quality, particularly regarding donuts and coffee, with some customers receiving stale items or incorrect orders.

Cleanliness

Several reviews mention cleanliness issues, including dirty tables and facilities, which detracts from the overall experience.

Drive-Thru Experience

The drive-thru service is noted for being fast and convenient, but some customers report long wait times and order inaccuracies.

Value for Money

Customers express dissatisfaction with pricing, feeling that the quality does not match the high prices, particularly for donuts and coffee.
  • AD
    Amanda Davis
    Nov 13, 2025
    3.0
    Dining room was closed. The sign said open.
  • BK
    Brandi Klamer
    Nov 8, 2025
    1.0
    I sent my boyfriend in for 2 chocolate milkshakes with banana in it meanwhile im sitting in the car counting at least 25 cars going through the drive-thru while Im waiting over 30 min. Inside they were talking about how the order was nasty instead of making it. I called my boyfriend but he had already paid so he felt the need to stay despite the rude and ridiculously slow service. This place is a joke and has no manager on duty on a Saturday
  • MF
    Michelle Frost
    Oct 1, 2025
    5.0
    My to go to always
  • JG
    Jessica Grach
    Sep 18, 2025
    1.0
    Everytime we go to this particular DD, they constantly get the order wrong. Finding a new one. Sad, because it is the closest.
  • KH
    Kimberly Harrington
    Sep 5, 2025
    5.0
    This is the best one in Winston-Salem! Friendly staff, fast service, and consistently good drinks!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winston Salem, NC?

Dunkin' is open Monday to Thursday and Sunday from 6:00 AM to 8:00 PM, and on Friday and Saturday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery but does not offer curbside pickup service.