Business Details
About
Mexican Restaurant
Chipotle Winston Salem West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.0
104 reviews
5 stars
18
4 stars
3
3 stars
6
2 stars
12
1 star
65
- DEDoug Esleeck5 days ago1.0Placed the order online via the app, and it accepted payment. Drove to the store to pick up my order and they had a sign on the door that they were closed. This is the worst chipotle ever.
- ACAleah ChriscoDec 29, 20253.0The service was pretty disappointing. I walked in and stood at the counter with no one in line for a solid 8 minutes. When I was acknowledged, it was one employee asking another if they were going to help me. I thought about walking out more than once, but we really wanted Chipotle 😅 The food was pretty good, but this location needs a lot of help customer service wise
- DDDrew DDec 29, 20254.0The food was good, especially with the buy one get one.
- DJDarrell Cates Jr.Dec 28, 20251.0I used to go to this chipotle a lot but it has become just another failing franchise like most have become. Today’s experience broke it for me. After countless times getting shafted on portions and overpaying, I had my “I quit this brand” moment at this very restaurant. I submitted my order in the parking lot at just a little before 6:00 pm. I wasn’t informed until about 6:20 pm that I would have to wait an additional THIRTY MINUTES on the protein I ordered. That’s absurdly ridiculous to even think a customer would want to wait that long on food from a fast-casual experience. The worst part is I didn’t even get a refund because I submitted a mobile order and apparently grabbing a $20 from the register isn’t an option. How convenient for the merchant. Don’t worry, I’ll make sure I get the money I overpaid back and rest assured; I will never EVER go back to a chipotle anytime soon and it for SURE will not be at this one. Let this be a warning to any prospective visitors: pick a different location than this one. Avoid it at all costs. Not to mention, the lobby is constantly covered in food and looks like a Texas Roadhouse back when you could throw peanut shells on the ground. EDIT: So I’m writing this a day later to say I got a refund thanks to chipotle support and I think the real issue with this restaurant is a lack of quality management. The people that I see in the store working are usually doing what they’re supposed to be doing, but they seem to always lack a clear on-site manager that probably could’ve helped them out a lot last night. Despite that though, my reservations haven’t changed: avoid this chipotle at all costs.
- LALeandro AbizDec 7, 20251.0Disgusting! Meat dry, so I asked for half half so I could get a bit of fresh chicken, wanted to charge me double meat, needs management approval to get it through, 40 minutes to get a burrito bowl in an empty restaurant. Staffed smelling like marijuana… tables dirty, bench dirty, floor dirty, kitchen dirty… wow! Amazed…
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Winston Salem West offer?
Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 5559 Robin Lark Cir?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Winston Salem?
It is located at 5559 Robin Lark Cir, Forsyth, Winston Salem, NC, 27106, USA.
How can I contact Chipotle Winston Salem West for inquiries or catering requests?
You can reach them via email at NC.5452.WinstnSalemW@chipotle.com or by phone at +1 743-255-3838.
Is there a way to order online from Chipotle Winston Salem West?
Yes, you can order online through their website at https://order.chipotle.com/ or use the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
What are Chipotle's food sourcing and quality standards?
Chipotle uses only 53 real ingredients, prioritizing humane and sustainable farming practices without artificial colors, flavors, or preservatives.
Which nearby restaurants can I visit if I want other dining options close to Chipotle Winston Salem West?
Nearby dining options include Jersey Mike's Subs, Dunkin', McDonald's, ZENSHI Handcrafted Sushi, Stoked Woodfired Pub, Social Southern Kitchen & Cocktails, and pintxos gastropub.
Are there any nearby grocery stores or pharmacies to Chipotle for convenience?
Yes, Publix supermarket and Publix Pharmacy at West Edge are nearby, along with Walgreens pharmacy, ideal for quick shopping and health needs.
What nearby services are available if I want to combine my visit with personal care or dental appointments?
Close to Chipotle, you can find La Barberia Social Club for hair and skin care, West Edge Dental Care, University Dental Associates Village Link, and Tucker Orthodontics.
How can I stay updated with Chipotle Mexican Grill's latest offers and news?
Follow Chipotle on social media platforms such as Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube channel for updates and exclusive offers.