Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Winston Salem West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
2.1
117 reviews
5 stars
23
4 stars
4
3 stars
7
2 stars
12
1 star
71
TY
Tyler Yandell
2 days ago
5.0
This location is restoring my faith in chipotle.
The other locations in Winston felt like they should pay me to eat there.
Keep it up!
SE
Shad Everett
3 days ago
5.0
Always good
CB
Chris Battel
Feb 16, 2026
1.0
Came in on 2-14-26 @ 8:30ish. We are from out of town and it was myself, my son and his three friends. We had just came from a track meet. Absolutely the worst customer service I have ever experienced at a restaurant. Out of rice, out of forks, the guacamole was brown, the beans looked as if they haven’t been stirred in hours, meat was dry, the chips were stale, the place was a disaster, etc. My son went next door to get forks from Jersey Mikes. The employees acted bothered we even came in and it took them a good five minutes before one of them even came up see what we wanted. Didn’t notice the names of the guys, but we mainly dealt with the heavy guy with a beard. He huffed and deep sighed the whole time we were ordering. Was fussing out loud about random stuff and just slopping the food into the bowls. Wish I would have read the reviews before we stopped, but we just assumed a Chipotle should be reliable…our local one is always good. A bad sign that I should have noticed is that we were the only 5 people there on a Saturday night.
CH
CJ Holmes
Feb 14, 2026
5.0
The team at this location was very friendly and got our food quickly. The portions were, all we had to do was ask.
My experience was much different than most of the 1-star reviews that I read.
Thank you, Brad and team!!
KG
Kamilah G.
Jan 26, 2026
1.0
This chipotle is the worst store I ever walked into. Food was dry, no flavor. Their area was messy and crusty , it was slow and they had no food to serve. This needs new management or needs to be shut down.
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