Chipotle Mexican Grill

2.2
376 reviews
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About

Mexican Restaurant
Chipotle Peters Creek Pkwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1051 Southpark Blvd, Winston Salem, NC
27127, United States

Hours

Reviews

2.2
376 reviews
5 stars
68
4 stars
33
3 stars
22
2 stars
25
1 star
228

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with trash and food debris present in both dining and kitchen areas.

Customer Service

Staff are often described as rude and unprofessional, with many customers experiencing poor service and a lack of acknowledgment.

Food Quality

Customers have noted issues with food quality, including small portions, overcooked items, and missing ingredients.

Management Issues

There are consistent complaints about poor management and oversight, leading to operational inefficiencies and a lack of accountability.

Long Wait Times

Many reviews mention excessively long wait times for orders, both in-store and for online pickups.
  • SW
    Shawn WC
    Nov 17, 2025
    1.0
    If you like chips and attitude go right ahead. I hope this place closes down. Everytime I come here the service is the worst. And I go out of my way to be nice because I know “who” im dealing with. Make your own chipotle and skip the nonsense!!!
  • DD
    Daniel Dotson
    Nov 7, 2025
    1.0
    The server preparing our food was extremely rude. She repeatedly cut my wife off during her order, and when I requested double meat, she gave half. We weren’t sure on all of the meat offered, and when we asked, she said just chicken and steak, but there were 6 different options. The rice is very undercooked and crunchy.
  • AS
    Ana Sofia
    Oct 28, 2025
    2.0
    I feel like this location has so much potential, unfortunately the unfriendliness of the staff and lack of customer service is preventing them to have better reviews. Last time i was here i took my son to the bathroom to go potty we came across ashes on the sink and and it smelled as if someone had just smoked i told the manager and he didn’t seem impressed or like it mattered .. the portions are terrible and the taste very blend . Hopefully they try to hire better staff and a manager that genuinely cares for his customers and the presentation of the restaurant.
  • MM
    maj3zt1c
    Oct 15, 2025
    1.0
    I was hesitant about writing this review because I really like chipotle but this location needs serious attention the place it’s a mess inside and out trash everywhere, the kitchen and line very dirty and the staff looks miserable. Sadly even though I like Chipotle I’m never coming back to this location
  • PS
    Paul Stephens
    Oct 2, 2025
    1.0
    Close this store immediately. It’s AWFUL. Insanely bad service. They couldn’t care less.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill at 1051 Southpark Blvd known for?

It is a fast-casual restaurant chain offering customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill on weekdays?

Chipotle is open Monday through Friday from 10:45 AM to 11:00 PM.