Chipotle Peters Creek Pkwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with trash and food debris present in both dining and kitchen areas.
Customer Service
Staff are often described as rude and unprofessional, with many customers experiencing poor service and a lack of acknowledgment.
Food Quality
Customers have noted issues with food quality, including small portions, overcooked items, and missing ingredients.
Management Issues
There are consistent complaints about poor management and oversight, leading to operational inefficiencies and a lack of accountability.
Long Wait Times
Many reviews mention excessively long wait times for orders, both in-store and for online pickups.
SW
Shawn WC
Nov 17, 2025
1.0
If you like chips and attitude go right ahead.
I hope this place closes down. Everytime I come here the service is the worst. And I go out of my way to be nice because I know “who” im dealing with.
Make your own chipotle and skip the nonsense!!!
DD
Daniel Dotson
Nov 7, 2025
1.0
The server preparing our food was extremely rude. She repeatedly cut my wife off during her order, and when I requested double meat, she gave half. We weren’t sure on all of the meat offered, and when we asked, she said just chicken and steak, but there were 6 different options. The rice is very undercooked and crunchy.
AS
Ana Sofia
Oct 28, 2025
2.0
I feel like this location has so much potential, unfortunately the unfriendliness of the staff and lack of customer service is preventing them to have better reviews. Last time i was here i took my son to the bathroom to go potty we came across ashes on the sink and and it smelled as if someone had just smoked i told the manager and he didn’t seem impressed or like it mattered .. the portions are terrible and the taste very blend . Hopefully they try to hire better staff and a manager that genuinely cares for his customers and the presentation of the restaurant.
MM
maj3zt1c
Oct 15, 2025
1.0
I was hesitant about writing this review because I really like chipotle but this location needs serious attention the place it’s a mess inside and out trash everywhere, the kitchen and line very dirty and the staff looks miserable. Sadly even though I like Chipotle I’m never coming back to this location
PS
Paul Stephens
Oct 2, 2025
1.0
Close this store immediately. It’s AWFUL. Insanely bad service. They couldn’t care less.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill at 1051 Southpark Blvd known for?
It is a fast-casual restaurant chain offering customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill on weekdays?
Chipotle is open Monday through Friday from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill have an online ordering option?
Yes, customers can order online via https://order.chipotle.com/ or through the Chipotle mobile app.
How can customers contact Chipotle Mexican Grill at Peters Creek Pkwy?
You can contact them by phone at +1 743-255-5920 or email at NC.4426.PetersCreekP@chipotle.com.
Where is Chipotle Mexican Grill located?
It is located at 1051 Southpark Blvd, Winston Salem, NC 27127, USA.
What are some nearby places customers can visit before or after dining at Chipotle Peters Creek Pkwy?
Nearby locations include Safari Nation amusement park, The Escape Room for entertainment, and Piedmont Federal Savings Bank for financial services.
Are there nearby facilities where customers can access ATM services?
Yes, Coin Genie Bitcoin ATM and CashPoints® ATM are nearby for convenient cash access.
What automotive services are available near Chipotle Mexican Grill?
Customers can visit Modern Body Shop for auto body and repair services located close to Chipotle.
Are there options for other dining experiences nearby?
Yes, nearby restaurants include Chic Fil A, Zaxby’s, Pizza Hut, and China Chef offering a variety of cuisines.
Does Chipotle Mexican Grill offer any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and exclusive offers.