Business Details
About
Mexican Restaurant
Chipotle University Pkwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
664 reviews
5 stars
217
4 stars
89
3 stars
51
2 stars
62
1 star
245
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, dry, and poorly prepared items, as well as complaints about missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to customer concerns.
Cleanliness
The restaurant was often described as dirty, with reports of unclean tables and unsanitary conditions.
Availability of Ingredients
Numerous customers noted that the restaurant frequently ran out of key ingredients, especially during evening hours, leading to dissatisfaction.
Overall Experience
Overall, the location received a mix of positive and negative feedback, but many customers expressed disappointment and a reluctance to return.
- TSToma Schneider2 days ago3.0Make sure you ask for your receipt because they charged for extra chicken to both me and my cousin without telling us and put the receipt at the bottom of the bag so you can’t see if before leaving.
- RVRechella Vinson3 days ago1.0This location is horrible shut it down never have two things that match
- ASAnnette StinsonJan 4, 20263.0Zero to five is not a good scale. The scale should be zero to ten. To be able to make your own plate with whatever toppings is amazing, and with however much.
- JSJanet SomersDec 31, 20251.0They can keep their chicken and rice bowls with a tiny bit of chicken and tiny bit of beans. They make their money off of outrageously priced toppings and drinks as add ons. Then, there were two tables to sit at, which were both dirty. All other tables were bar tables which aren't handicap friendly
- DCD CDec 31, 20251.0Delilah, the supposed store manager, got a bad attitude. She overcharged me for Guac that’s supposed to be included with the kids GUAC quesadilla. When I tried to get the issue fixed she claimed “that’s how I was trained”. Poor CS skills.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill on University Pkwy serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill on University Pkwy?
Chipotle University Pkwy is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill University Pkwy located?
It is located at 5414 University Pkwy, Forsyth, Winston Salem, NC 27105, United States.
How can I order food online from Chipotle University Pkwy?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the App Store.
Does Chipotle University Pkwy welcome the LGBTQ community?
Yes, Chipotle Mexican Grill at University Pkwy is welcoming to the LGBTQ community.
How can I contact Chipotle Mexican Grill at University Pkwy?
You can reach them by phone at +1 336-418-2007 or via email at NC.3743.UniversiPkwy@chipotle.com.
What nearby places can I visit before or after dining at Chipotle University Pkwy?
Nearby you can visit Target Store Winston-Salem-North for shopping or enjoy a coffee at Starbucks, both within walking distance.
Are there convenient transit or ATM services near Chipotle Mexican Grill on University Pkwy?
Yes, The Exchange Network and Bitcoin ATM Teller Winston-Salem - Coinhub provide ATM services close to the Chipotle location.
Can I find automotive services near Chipotle at University Pkwy?
Yes, several automotive services such as Bill's Auto Clinic, Line-X, and Cottman Transmission and Total Auto Care are nearby for any vehicle needs.
Does Chipotle University Pkwy engage with customers on social media?
Yes, customers can follow and interact with Chipotle on platforms like Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.