Many customers praised the attentive and friendly service, particularly highlighting servers like Abby, Claire, and Daniel for their exceptional care.
Food Quality
Overall, the food received positive feedback for being delicious and well-prepared, although some reviews noted inconsistencies in portion sizes and seasoning.
Atmosphere
The restaurant was described as clean and inviting, with a pleasant atmosphere conducive to dining, though some mentioned a need for updates.
Order Issues
Several customers reported issues with order accuracy and delays, particularly with takeout and catering services, indicating a need for improvement in these areas.
LM
Lindsay McLendon
1 day ago
5.0
My family and I dine here often. During our most recent visit, Claire was our server, and she was very attentive and wonderful. Our food was delicious, and we look forward to coming back
BT
Blu Taters
2 days ago
5.0
Claire was so helpful and just so nice. She took great care of me and made sure I had everything. Love this place. Great food great atmosphere and good people. Thank you Claire for always being so welcoming and helpful.
KA
Kiesha Ann
2 days ago
5.0
I came in tonight and had the best experience. I had the Jonny trio with a filet and it was amazing. I also had Abby as my server and she was very friendly, it really made the experience!
JH
Jeff Hicks
Dec 30, 2025
5.0
Abby was our waitress for the evening and she was fantastic! Very friendly, very relatable and well informed on menu offerings. Time well spent for an evening out unexpectedly. Only complaint which had absolutely NOTHING to do with her was the Old Fashioned I ordered was supposed to come with one large ice cube.
I got small ice cubes and the first one was watered down. The second one I ordered was tops.
JS
Joseph Scott
Dec 29, 2025
5.0
I recently placed a carry out order via online for the Winston-Salem location. That process was very straightforward and simple. When I arrived (early) to pick up the food, Abby delivered exceptional customer service! She was friendly, engaging, and set the appropriate expectations regarding the completion of the lunches.
Thank you, Abby and Carrabba’s for the great service and outstanding lunch! I will return!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Winston Salem offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours for Carrabba's Italian Grill during weekdays?
Carrabba's Italian Grill is open from 11:00 AM to 9:30 PM Monday through Thursday, and from 11:00 AM to 10:30 PM on Friday.
Does Carrabba's Italian Grill have happy hour specials? If so, when?
Yes, Carrabba's Italian Grill offers happy hour daily from 4:00 PM to 6:00 PM.
Is Carrabba's Italian Grill accessible for customers with disabilities?
Yes, the restaurant provides wheelchair-accessible entrance, parking, seating, and restrooms, along with braille menus for accessibility.
What types of services does Carrabba's Italian Grill offer for food pickup and delivery?
Carrabba's offers in-store pickup, curbside pickup, delivery including same day, and no-contact delivery options.
Does Carrabba's Italian Grill accommodate families and children?
Yes, the restaurant welcomes families and children, and also provides a children's menu and high chairs.
Where is Carrabba's Italian Grill located in Winston Salem?
It is located at 587 South Stratford Road, Winston Salem, NC 27103, USA.
I’m visiting Total Wine & More nearby. Is Carrabba's Italian Grill close for a convenient dinner?
Yes, Carrabba's Italian Grill is nearby Total Wine & More, making it a convenient spot to enjoy authentic Italian dining after your visit to the liquor store and wine bar.
If I’m coming from the Bank of America Financial Center in Winston Salem, how easy is it to reach Carrabba's Italian Grill?
Carrabba's Italian Grill is located close to the Bank of America Financial Center, so it's easy to stop by for a meal after your banking needs.
Can I combine a visit to a spa and dinner in one trip near Carrabba's Italian Grill?
Yes, VIO Med Spa and The Body Shop Therapeutic Massage are nearby, so you can enjoy spa treatments and then dine at Carrabba's Italian Grill conveniently.