Bojangles

3.5
842 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
623 Waughtown St, Winston Salem, NC
27107, United States

Hours

Reviews

3.5
842 reviews
5 stars
315
4 stars
183
3 stars
123
2 stars
65
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and inattentive staff.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold, undercooked, or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers noting dirty tables and floors.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rude or unprofessional behavior.

Inconsistency

Many customers noted a lack of consistency in service and food quality, with experiences varying significantly from visit to visit.
  • LF
    La Flaire
    3 days ago
    2.0
    I just left there and they didn't have any biscuits, the fries were old , and the grease they fried the chicken in is old !
  • JJ
    jermain jackson
    5 days ago
    1.0
    The morning of the 18th of November 2025 I had came in the parking lot to order. As I went past the manger was standing outside with her boyfriend. When I went pass she said so to him. He started giving me hard looks. When I tried to order. They acting like I was saying the wrong thing. When they gave my total I knew my order was not right. The manager was in drive-thru until she seen me in line. She put the young man in the window to create a problem on purpose. I've been coming to this same location almost every morning for the past year. Never had a problem until one of the employees on front counter started antagonizing me about the way I ordered my meal. I specifically asked for a biscuit and a drink nothing more. When he started adding sides to it I told him I did not order that he told me I need to be more specific. He proceeded to go back and forth with me about my order. This is after I stood in line for over 10 minutes. When I was about to order he took a bathroom break. For well over 10 minutes. This young man had created a hostile work environment. There were over seven people standing in line waiting to be served but he chose to bicker back and forth with me then he called his manager and told her to come and make me shut up and like I told him that's your manager she can't make me do anything. Instead of him waiting on customers he chose to be antagonistic towards me as I was waiting on my food until I left the store. Management didn't say anything about his behavior or the lack of service that was being given.
  • LD
    Layanna Duncan
    Nov 16, 2025
    1.0
    Every time I come to this bojangles I am always waiting more then 15 mins just to get my food, they are so slow.
  • JH
    Jeff Holshouser
    Oct 31, 2025
    1.0
    Whoa, this place was horrible. They forgot our order. We stood there for 15 mins while everyone else was getting there's. And the manager was giving out free food to the doordash drivers. Just forgetting about everyone else. I definitely will try and stay away from this one.
  • BC
    Bri Carter
    Oct 15, 2025
    1.0
    Very poor service ! Lady in blonde hair. Was not paying attention to the order. Had to keep repeating . What we had. A young lady with low cut hair . Was sucking her teeth. Due to the fact we had to keep repeating that our order was not complete ! Young man just leaning all against the window. I know it’s things that can be cleaned instead of leaning ! This was at 7:15pm Oct 15th 2025 I will be calling corporate on this matter because this is not the first time I came with poor service ! Last time I didn’t leave a review this time I am. And calling corporate on the matter . Of this situation if you don’t want to work in that type field it’s many others ! But don’t catch attitudes when you didn’t complete the job correctly !

Frequently Asked Questions About Bojangles

What type of cuisine does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 11:00 PM on Friday.