Bojangles

3.2
1339 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5918 University Pkwy, Winston Salem, NC
27105, United States

Hours

Reviews

3.2
1,339 reviews
5 stars
424
4 stars
250
3 stars
198
2 stars
126
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and staff being inattentive or rude.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty uniforms and unclean dining areas.

Management Problems

Frequent mentions of poor management and lack of training for staff, leading to a negative customer experience.
  • AR
    Aaron Rose
    Dec 30, 2025
    1.0
    Waiting 30 mins while parked, never got any biscuits. Had to get a refund, complete incompetence. 1 person was working while the others were nowhere to be found. Why is this location so bad?
  • DW
    David Westbrooks
    Dec 23, 2025
    3.0
    Maybe just an off night, bit service was super slow, they didn't pay attention to the front counter, so everything was a waiting game. They forgot to make my wife's sandwich and then our sandwiches were not fresh. When you have Dairi-O and Chick-fil-A right around the corner who are attentive and provide great service it's hard to recommend this Bojangles.
  • SK
    sasi kanth
    Dec 18, 2025
    1.0
    Poor ambience. Felt very unsafe
  • LS
    Liz Smith
    Dec 12, 2025
    1.0
    12/12/2025 around 8:30 or 8:40 I went into Bojangles on University Pkwy in Winston Salem, NC to pick up an order. I stood at the counter while 4 employees walked by me repeatedly and ignored me for 5 to 7 minutes without even acknowledging me. There was 1 other person in line and they finished ordering when I walked in. There was no greeting from any of them. No one said hello, no one asked why I was there, or if I needed help. Then after one of them finally decided to acknowledge me she acted like she hadn't walked by multiple times and ignored me. I'm not ordering from here again. What kind of training did you go through that you don't even greet customers.
  • SC
    Shae Columbas
    Nov 14, 2025
    3.0
    I don't know what happened to this place, but it has been on a spiral downwards. I used to brag on them Last 3 orders. I've ordered 5 piece combos. Not one time have they gave me 5 strips of chicken? I mean, it's not cheap. The 1st order was fried burnt 5 nuggets. 2nd time only got 4 pieces of my 5 piece, and fries drenched in salt. Couldn't eat. This time, got 3 gristle chicken strips and a hard biscuit. Something is wrong here? Stealing?

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dining hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.