Bojangles

3.2
1331 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5918 University Pkwy, Winston Salem, NC
27105, United States

Hours

Reviews

3.2
1,331 reviews
5 stars
420
4 stars
250
3 stars
196
2 stars
127
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and poor customer service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked items, hard biscuits, and cold fries.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty uniforms and unclean dining areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.

Management Concerns

Multiple reviews suggested poor management practices, leading to staff inefficiency and overall dissatisfaction.
  • SW
    Scott Wood
    Nov 17, 2025
    5.0
    It’s a older location but everything was clean and the food was good
  • SC
    Shae Columbas
    Nov 14, 2025
    3.0
    I don't know what happened to this place, but it has been on a spiral downwards. I used to brag on them Last 3 orders. I've ordered 5 piece combos. Not one time have they gave me 5 strips of chicken? I mean, it's not cheap. The 1st order was fried burnt 5 nuggets. 2nd time only got 4 pieces of my 5 piece, and fries drenched in salt. Couldn't eat. This time, got 3 gristle chicken strips and a hard biscuit. Something is wrong here? Stealing?
  • DJ
    Dood J.
    Nov 14, 2025
    1.0
    The Drive-thru is an AI who you cant clarify anything with. We weren't done with our order, and it gave us our total and wouldn't let us add anything else... Then the people at the drive-thru window ignored us.
  • EZ
    Edgar Zeferino
    Nov 4, 2025
    1.0
    Stood there for minutes then some guy with headset noticed I was there made a sigh as he walked over asked what I wanted like if it was a problem, these people don’t want to run a business they shouldn’t be hired to work somewhere to run ppl away I told the guy I didn’t want to offer anymore there was someone standing waiting for there order before I got there, who is the manager that allows a business be run to the ground?
  • DN
    Daquan Nicholson
    Oct 26, 2025
    1.0
    We ordered 2 3-piece supreme combos and a club sandwich meal. The food looked fresh but when I got home I bit into one of the tenders and it was tough and juicy. 20 mins later I'm throwing up and can't stop. I will not be visiting this location anymore. There is no consistency or standards of how to prepare food here.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dining hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.