Bojangles

3.3
801 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3411 Olivers Crossing Dr, Winston Salem, NC
27127, United States

Hours

Reviews

3.3
801 reviews
5 stars
275
4 stars
154
3 stars
98
2 stars
63
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.

Staff Attitude

Feedback indicated a lack of professionalism and customer service skills among staff, with many customers experiencing rudeness or indifference.

Management Issues

Several reviews pointed to poor management and training, suggesting that staff accountability and operational efficiency need improvement.

Sanitation Concerns

Customers expressed concerns about cleanliness and sanitation ratings, with some noting unsanitary conditions in the restaurant.
  • JR
    James Reynolds
    Dec 29, 2025
    1.0
    Order 3 PC dinner and only receive 2. Happened before. Can you please bring ppl in that can count to the number 3. I'm not even mad at employees. I'm mad at how horrible the management is. Maybe its just non existent training from franchisee or corporate. For once I wish this bojangles could do things right.
  • SS
    Stephen Sanders
    Dec 21, 2025
    1.0
    Employees could care less about customers. Never have anything ready. 3 Sundays in a row I have ordered on the app. Says ready. Get there and they haven't even started on it. Been waiting over 45 min
  • GD
    Gavin Denny
    Oct 27, 2025
    1.0
    Uses AI for ordering now.
  • CF
    Cynthia Frazier
    Oct 25, 2025
    3.0
    Took some time to get my order
  • HE
    Harold Edwards
    Sep 30, 2025
    1.0
    Really bad, staff were inconsiderate,no food in dinning room ordered a12 pcs box, didn't even have the chicken to fill order correctly, we had to get a lot of thighs and legs so they could fill order, and to top it all off everything was cold. Terrible place don't bother to go there.

Frequently Asked Questions About Bojangles

What are the dine-in hours at Bojangles located at 3411 Olivers Crossing Dr, Winston Salem?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does Bojangles offer a drive-through service, and what are its hours?

Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday, with Sunday starting at 6:00 AM.