Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.3
829 reviews
5 stars
293
4 stars
152
3 stars
110
2 stars
81
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, including dry chicken, overcooked fries, and incorrect portion sizes.
AI Ordering System
The new AI ordering system received mixed feedback, with several customers expressing confusion and dissatisfaction with its performance.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness, impacting the overall experience.
Management Response
Some customers appreciated the efforts of certain managers who were helpful and friendly, but overall management was criticized for poor service and staffing issues.
- LHLaSheri HillOct 31, 20251.0I swear they had me wait sooo long in the drive thru line just to get some old chicken.. will never go there again pissed!!!
- RWRobert WrightOct 24, 20251.0Used the drive thru, haven't been here in awhile. The interactive "AI" ordering system is horrible. Asked about breakfast specials, but it gave me the wrong information. Found out later that Bojangles has a special that I wanted, but the system said they did not. Doubt I will ever go back there.
- TSTina stinerOct 1, 20251.0So for the last two times I’ve been there I’ve received very dry tiny pieces of chicken strips with the supreme combo!! It’s so dry that it’s chewy… and difficult to eat! Also what is up with the AI taking orders?? It’s freaky. Please use a real human!
- TLTaldak LSep 28, 20253.0The new AI drive through is... Okay? But not great. Just as likely to make mistakes as a person is. Got fries instead of bo rounds last time and the server nearly didn't give us the other drink but the AI did correctly record it at least so there's that?
- IDIsis DaltonSep 14, 20251.0Every-time I order an egg and cheese biscuit they never put enough egg on the biscuit. I’m pretty sure I’m supposed to get more than a sliver of egg. When I tell them can they go heavy on the egg I end up getting charged extra for a normal serving of egg.
Frequently Asked Questions About Bojangles
What are the regular dine-in hours at Bojangles on weekdays?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday.
Does Bojangles offer a drive-through service, and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday to Thursday, extended to 11:00 PM on Fridays and Saturdays, and from 6:00 AM to 10:00 PM on Sundays.
Can I order Bojangles food online or via an app?
Yes, you can order online through their website or by downloading the Bojangles app available on iOS and Android platforms.
What type of cuisine and menu items does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s served for breakfast, lunch, and dinner.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, VISA, and travelers checks as payment methods.
Is Bojangles family-friendly and are there facilities for children?
Yes, Bojangles welcomes families and has a children’s menu available.
Does Bojangles provide catering services?
Yes, Bojangles offers catering for various occasions.
Are there any nearby restaurants similar to Bojangles where I can explore Southern or fast food cuisine?
Nearby, you can visit Biscuitville for Southern-style food, Taco Bell for fast food, and Pig Pickin’s for barbecue if you want to explore other dining options.
What nearby places can I visit along with Bojangles to run errands or shop?
Close to Bojangles are Walgreens for pharmacy needs, Goodwill Store and Donation Center for thrift shopping, and Sherwin-Williams for hardware supplies.
Are there any nearby services for automotive needs near Bojangles?
Yes, nearby automotive services include Angel’s Mechanic Shop for repairs and oil changes, Rimtyme Custom Wheels for tire services, and Napa Auto Parts for automotive accessories.