Bojangles

3.3
833 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3652 Reynolda Road, Winston Salem, NC
27106, United States

Hours

Reviews

3.3
833 reviews
5 stars
294
4 stars
154
3 stars
111
2 stars
81
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Feedback indicated inconsistent food quality, with complaints about dry chicken, overcooked fries, and incorrect order fulfillment.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customers.

Management

Some customers praised the new management for improvements, while others noted that the location seemed understaffed and poorly managed.

Cleanliness

Multiple reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.
  • JM
    James Martin
    Nov 29, 2025
    4.0
    Great bisquets an good chicken
  • LH
    LaSheri Hill
    Oct 31, 2025
    1.0
    I swear they had me wait sooo long in the drive thru line just to get some old chicken.. will never go there again pissed!!!
  • RW
    Robert Wright
    Oct 24, 2025
    1.0
    Used the drive thru, haven't been here in awhile. The interactive "AI" ordering system is horrible. Asked about breakfast specials, but it gave me the wrong information. Found out later that Bojangles has a special that I wanted, but the system said they did not. Doubt I will ever go back there.
  • TS
    Tina stiner
    Oct 1, 2025
    1.0
    So for the last two times I’ve been there I’ve received very dry tiny pieces of chicken strips with the supreme combo!! It’s so dry that it’s chewy… and difficult to eat! Also what is up with the AI taking orders?? It’s freaky. Please use a real human!
  • TL
    Taldak L
    Sep 28, 2025
    3.0
    The new AI drive through is... Okay? But not great. Just as likely to make mistakes as a person is. Got fries instead of bo rounds last time and the server nearly didn't give us the other drink but the AI did correctly record it at least so there's that?

Frequently Asked Questions About Bojangles

What are the regular dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday.

Does Bojangles offer a drive-through service, and what are its hours?

Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday to Thursday, extended to 11:00 PM on Fridays and Saturdays, and from 6:00 AM to 10:00 PM on Sundays.