Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Management Issues
Multiple reviews pointed to a lack of effective management and organization, resulting in poor service and operational inefficiencies.
AM
Angela Monroe
Nov 9, 2025
1.0
This is the MOST RUDEST Bojangles restaurant EVER!!! It’s one thing to be understaffed, that’s not the front workers fault. But no acknowledgement of “Hey someone will be with you or just a moment.” NOTHING!!! After the front worker looks over to my family and I after the 3rd time, rolling her eyes, I politely walked myself out the door. Just DISGUSTING and a sorry excuse. If you don’t want to work with people than don’t work in customer service😡
SS
Shelly Skeen
Nov 8, 2025
4.0
I am new to this side of winston salem because of a new job. This time the automatic menu voice is aggravating and clearly it wasn't working, or the poor cashier inside was fed up with it. so a few cars behind me and 1 in front of me just sat until we figured out that something was wrong. they never bother to come outside and put up a sign anymore if the speaker is broken (even other locations also), they just let you sit there! as a result they got my order wrong. And she wasnt moved by the fact that I parked and came back in to correct it.
thanks to the front cashier she gave me the 1 strip of bacon I actually ordered from the speaker drive thru. which is not what the window cashier rang up (the difference between deluxe and BLT). Anyways if you park and eat like I do, keep your windows up and doors locked. I only ever order a chicken sandwich with either slaw or the BLT OPTION and a honey mustard or mayo.
TW
Tina Watson
Nov 5, 2025
4.0
this cancel the best hi in in Salem
MB
Marcus Boston
Sep 26, 2025
1.0
Longest wait in the world. Just go to the taco truck across the street!
MW
Malachi Wilson
Sep 26, 2025
4.0
The food was good not a popular spot but it was great overall.
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles at 585 Northwest Blvd?
The dine-in hours are 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and 5:00 AM to 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles online or through an app?
Yes, you can order using the Bojangles app available on Apple App Store and Google Play, or through their website order link.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for various occasions.
Is Bojangles accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Are there family-friendly options at Bojangles?
Yes, Bojangles welcomes families and offers a children's menu.
What nearby places can I visit before or after dining at Bojangles?
You can visit Gateway Commons Park for outdoor activities, or enjoy some coffee and food at Miko's Cafe nearby.
Is there a gas station near Bojangles at 585 Northwest Blvd?
Yes, there is an Exxon gas station nearby where you can refuel or pick up convenience items.
Where can I find beauty and salon services close to Bojangles?
You can visit Isabella's African Hair Braiding, ChopShop Barber & Beauty LLC, or Salon Excelle, all located nearby.