Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported incorrect orders, missing items, and a lack of communication regarding unavailable menu items.
Speed of Service
Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.
Food Quality
Several reviews mentioned issues with food quality, including cold or undercooked items, and dissatisfaction with the taste and freshness of the food.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
DC
Dawndi Craig
5 days ago
5.0
Cisco was phenomenal! He saw where the restaurant needed help and jumped into action! Definitely a team player!
NP
Nick Pope
Nov 17, 2025
1.0
The chicken tenders were completely raw. Hopefully I don’t get sick.
JS
Jamie Spears
Oct 20, 2025
1.0
Ive been to this location 2x and will not be going back. I went here around 6pm and tried to go order inside. I couldn't get anyone to help me so I did the drive through. I used the AI assisted drive through to order and it actually got my order right. However, I waited 25 minutes just to pull up to the window. The guy read back my order, I confirmed it was correct then paid. As soon as I paid, he tells me they are out of coleslaw which was an individual side that I had ordered separately. I didn't want anything else so I asked if he could just refund my money on that item. The answer was no. I ended up getting two orders of mashed potatoes because they didn't have something I ordered. They should have mentioned it before I paid so it could have been taken off. The service here was some of the worst ive encountered from a fast food chain.
JA
Jacob Atwood
Oct 14, 2025
1.0
Absolutely slow as could be no one in theor walked up, ordered a 3 peice, and took 20 min for them to tell me they didnt have any but they did replaced it woth 5 tenders.
HD
Haven Dykes
Oct 13, 2025
1.0
Terrible customer service. Extremely rude right when I walked in and the older caucasian lady working the front told me and my colleague we are not allowed to be inside but no note posted on the door and did not lock the door. Highly do not recommended!
What are the dine-in hours for Bojangles on weekdays?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and on Wednesday as well.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, extended to 11:00 PM on Fridays and Saturdays, and from 6:00 AM to 10:00 PM on Sundays.
Can I order Bojangles food via a mobile app?
Yes, you can order from Bojangles using their mobile app available on both iOS and Android platforms.
What types of food does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern meals for breakfast, lunch, and dinner.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles provide catering services for events?
Yes, Bojangles has wheelchair accessible entrances and parking available for customers.
What are some nearby dining options around Bojangles at 4897 Country Club Road?
Nearby dining options include East Coast Wings + Grill, Domino's pizza, Real Q barbecue, Duke's Restaurant, Kimono Japanese Restaurant and Sushi Bar, Monte De Rey Mexican Restaurant, and Agni 2 Indian & Italian Cuisine.
If I'm visiting Bojangles, where can I get my car serviced nearby?
Close to Bojangles, you can find automotive services like Strickland Brothers 10 Minute Oil Change, Snappy Lube, and Marco's Car Wash and Lube for quick car maintenance and detailing.
What nearby family-friendly places can I visit when dining at Bojangles?
You might enjoy visiting Salem Gymnastics & Swim, Capital Martial Arts for sports and fitness, or Gretchen's Kid's Boutique for children's clothing, all located near Bojangles.