Business Details
About
Grocery StoreFood Lion
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.3
799 reviews
5 stars
471
4 stars
202
3 stars
65
2 stars
23
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff friendliness; some customers reported rude cashiers and poor service, while others praised helpful and friendly employees.
Cleanliness
The store is generally reported as clean and well-maintained, although some reviews mentioned issues with cleanliness in specific areas like the deli and produce sections.
Produce Quality
Customers expressed concerns about the quality of produce, with reports of expired and moldy items, indicating a need for better management of fresh goods.
Checkout Experience
Long wait times at checkout and issues with customer service during transactions were frequently mentioned, suggesting a need for improved efficiency and training.
Value and Selection
Many customers appreciated the store's prices and selection, particularly when items are on sale, although some noted limited variety compared to competitors.
- TBTracy BerthelsonJan 3, 20263.0This Food Lion is close to where we live. Easy to get to from Stratford Rd. The store is ok. The cashiers and other staff aren't very welcoming. They never look happy. The cleanliness is ok. The produce is a hit or miss. Sometimes there are expired produce. I will say that some items on sale, that we use, are cheaper than Harris Teeters. Parking can be challenging depending on the day and time.
- FRFabricio RiofrioNov 23, 20254.0Good !
- ASAmanda SidesNov 11, 20255.0Great store! Great values, especially if you are a MVP member. Its saved my household hundreds of dollars this year!
- AWArielle WilsonNov 5, 20255.0We call this food Lion "the fancy Food Lion" because it has more specialized displays than the location closer to home (think organic foods, vegan items, supplements etc). It also has nicer bakery and deli areas with more choices than the smaller food lions. The staff here is not as friendly as the staff on hawthorn but they're not rude either. Recommend this location if you need a birthday cake or a cheesecake; great options!
- KHKaren HairstonSep 20, 20251.0My first AND LAST pickup order. I called, and called, and CALLED and no one answered the phone! I had to get out of my car and go in, only to see a sign that said that customer service is closed. I then had to interrupt a cashier to tell her that I called 7 times for my delivery order. The guy that came out told me that I need to call the store #, because the store manager hadn't put the pickup phone # into their notifications yet - or some similar foolishness. The store # is the same # that is on the pickup sign. If I had wanted to get out of my car I wouldn't have ordered a pick up order in the first place! What a terrible first impression!
Frequently Asked Questions About Food Lion
What are the operating hours of Food Lion at Shoppes at Somerset?
Food Lion at Shoppes at Somerset is open daily from 7:00 AM to 11:00 PM.
Where is Food Lion located in Winston-Salem?
Food Lion is located at 2530 Somerset Center Dr, Shoppes at Somerset, Winston-Salem, NC 27103.
Does Food Lion offer a rewards program for shoppers?
Yes, Food Lion offers the Shop & Earn Rewards Program where customers can start saving today.
What payment methods are accepted at Food Lion?
Food Lion accepts debit cards, mobile NFC payments, and does not require cash-only transactions.
Is there wheelchair accessible parking and entrance at Food Lion?
Yes, Food Lion provides wheelchair accessible parking and entrance.
Does Food Lion sell organic and prepared food products?
Yes, Food Lion sells organic products as well as prepared food items.
Are public restrooms available at Food Lion?
Yes, Food Lion has public restrooms available for customers.
Can I find a nearby propane supplier when visiting Food Lion?
Yes, Blue Rhino Propane Exchange is nearby and can be convenient if you need propane while shopping at Food Lion.
What nearby dining options are available around the Shoppes at Somerset location?
Nearby dining includes Subway for sandwiches, China Restaurant for Asian cuisine, Johnny B's Grillhouse for American food, and Greek Guy's Grill for Greek and American dishes, perfect to grab a meal before or after shopping.
What other services can I find near Food Lion at Shoppes at Somerset?
Near Food Lion, you can access services like Western Union for money transfers, Friendly Nails and Elegant Nails for salon needs, Elite Performance Chiropractic, and Forsyth Veterinary Hospital for pet care.