Food Lion

4.3
799 reviews

About

Grocery StoreFood Lion

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Food Lion
2530 Somerset Center Dr, Winston-Salem, NC
27103, United States

Hours

Reviews

4.3
799 reviews
5 stars
471
4 stars
202
3 stars
65
2 stars
23
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff friendliness; some customers reported rude cashiers and poor service, while others praised helpful and friendly employees.

Cleanliness

The store is generally reported as clean and well-maintained, although some reviews mentioned issues with cleanliness in specific areas like the deli and produce sections.

Produce Quality

Customers expressed concerns about the quality of produce, with reports of expired and moldy items, indicating a need for better management of fresh goods.

Checkout Experience

Long wait times at checkout and issues with customer service during transactions were frequently mentioned, suggesting a need for improved efficiency and training.

Value and Selection

Many customers appreciated the store's prices and selection, particularly when items are on sale, although some noted limited variety compared to competitors.
  • TB
    Tracy Berthelson
    Jan 3, 2026
    3.0
    This Food Lion is close to where we live. Easy to get to from Stratford Rd. The store is ok. The cashiers and other staff aren't very welcoming. They never look happy. The cleanliness is ok. The produce is a hit or miss. Sometimes there are expired produce. I will say that some items on sale, that we use, are cheaper than Harris Teeters. Parking can be challenging depending on the day and time.
  • FR
    Fabricio Riofrio
    Nov 23, 2025
    4.0
    Good !
  • AS
    Amanda Sides
    Nov 11, 2025
    5.0
    Great store! Great values, especially if you are a MVP member. Its saved my household hundreds of dollars this year!
  • AW
    Arielle Wilson
    Nov 5, 2025
    5.0
    We call this food Lion "the fancy Food Lion" because it has more specialized displays than the location closer to home (think organic foods, vegan items, supplements etc). It also has nicer bakery and deli areas with more choices than the smaller food lions. The staff here is not as friendly as the staff on hawthorn but they're not rude either. Recommend this location if you need a birthday cake or a cheesecake; great options!
  • KH
    Karen Hairston
    Sep 20, 2025
    1.0
    My first AND LAST pickup order. I called, and called, and CALLED and no one answered the phone! I had to get out of my car and go in, only to see a sign that said that customer service is closed. I then had to interrupt a cashier to tell her that I called 7 times for my delivery order. The guy that came out told me that I need to call the store #, because the store manager hadn't put the pickup phone # into their notifications yet - or some similar foolishness. The store # is the same # that is on the pickup sign. If I had wanted to get out of my car I wouldn't have ordered a pick up order in the first place! What a terrible first impression!

Frequently Asked Questions About Food Lion

What are the operating hours of Food Lion at Shoppes at Somerset?

Food Lion at Shoppes at Somerset is open daily from 7:00 AM to 11:00 PM.

Where is Food Lion located in Winston-Salem?

Food Lion is located at 2530 Somerset Center Dr, Shoppes at Somerset, Winston-Salem, NC 27103.