Jimmy John's

Reviews

• NR

  Nicholas Robinson

  Nov 24, 2025
  3.0
  I’ve been here several times and usually the experience is good. Today, the cashier was on her phone (with ear buds) and leaning on her hand the whole time she was taking my order. I could barely understand her she was talking so low (was she talking to me or the person on the phone?). I just don’t understand poor customer service. Why is someone like that placed at the register to interact with customers? Put her in the back cleaning something or slicing tomatoes. Edit: I ordered my sandwich without onions (see pic). Won’t be back.
• AE

  Amie Edwards

  Oct 24, 2025
  5.0
  The food was awesome!! Very clean and the staff was very nice.
• BR

  Brad Rush

  Oct 13, 2025
  1.0
  Ordered online food came out fast but the atmosphere in the building wasn’t it. I walked said to the guy at the front counter “hey how are you doing” he just stared at me so I continued “I’m here for my pick up order” he just pointed to it. Everyone just stared at me which was weird as hell. Customer service is a HUGE part of their job (I use to work at Jimmy John’s) if you can’t even acknowledge someone when they speak to you, maybe this isn’t the job for you? 0/10 will never be back.
• LW

  Leo White

  Aug 14, 2025
  5.0
  Always love going to Jimmy John's, there sandwiches are top notch and always great service