Jimmy John's

Reviews

• AP

  Aiden Patterson

  Feb 14, 2026
  1.0
  I’ve had issues at this location multiple times recently with messed up and lazy orders, from ignoring add-ons to charging for extra ingredients. Every single time there is an issue it is the same young woman in glasses who’s there and makes my orders, even arguing with me the last time and saying there were no issues. Within the last few months, there has been an issue with the food she’s made nearly every single time I’ve come in. As you can see from the pictures, there’s no computer issue that didn’t show the ingredients, and yet there’s nothing on it. I cannot describe how disappointing this is when all I ask for is a few vegetables added to my sandwich and I can’t even get a bit of sauce.
• WS

  William Smith

  Feb 10, 2026
  2.0
  I have had the worst experience with this location today. I work in the area and call in orders regularly. Today I was left on hold for over 25 minutes! Assuming they are just busy I hung up waited 10 minutes and called back alone answering the person replies thanks for holding and another 20 minutes go by. I hand up call back and the person hangs up on me!!! I really would like to report the poor lack of customer service to corporate!
• RR

  Rhoda Ramseur

  Dec 28, 2025
  5.0
  Yesterday was given incorrect sandwich. Return half next day. Manager gave a beautiful Vito, and some goodies for my troubles. Fresh awesome sandwich. Thank you Jimmy manager.
• JS

  Jamal Sykes

  Dec 4, 2025
  2.0
  I usually order here when i forget to pack a lunch because of their proximity to my job. Lately the orders are so inconsistent in terms of quality and correctness that i will just hit one of the other locations on my commute to Winston from now on. (Delivery order; maybe you get better service in person. Wont be finding out)
• SP

  San P

  Nov 15, 2025
  1.0
  Everytime I go here I'm treated like I'm homeless because I'm dirty from work they always discriminate and have me waiting as if I was gonna beg for food and not make a purchase . Today the girl made me wait to buy a bread after I was in line because she had two customers buying sandwiches in the app