Sonic Drive-In

3.5
942 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Wilson, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2401 Forest Hills Road West for the ultimate SONIC experience!

Location

Sonic Drive-In
2401 Forest Hills Road West, Wilson, NC
27893, United States

Hours

Reviews

3.5
942 reviews
5 stars
355
4 stars
213
3 stars
138
2 stars
60
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and rude service, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold, burnt, or incorrect orders, indicating inconsistency in food preparation.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including lack of communication and dismissive attitudes towards customers.

Management Concerns

Customers expressed concerns about poor management and staffing issues, suggesting that the location is not well-run.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting improvements in recent visits.
  • DB
    Diane Bullock
    Dec 19, 2025
    5.0
    The speaker wasn't working well at the parking spot so the person came out to take our order and was very nice and professional. Great Service with a smile
  • JW
    James Winborne
    Dec 14, 2025
    5.0
    My food was hot, fresh, and delicious!! Will definitely be back!!
  • FW
    Faith Woodard
    Nov 20, 2025
    1.0
    Waited over 20 minutes for two pretzel, not only did they mix up the order but they were also extremely rude and disrespectful. We had other food in the car but wanted the two pretzels, the other food got cold and we asked for a discount for making us wait that long and mixing up our order. They we're rude and nasty about it and the shift manager was the main one since he delivered our food. Not only that but it was cold, we left without our food. If you want actually good service and food, don't come here.
  • LY
    Linda Young
    Oct 28, 2025
    5.0
    Great score there. Polite and great food.
  • ML
    Mary Lamson
    Aug 24, 2025
    5.0
    The first time I have eaten at Sonic. I don't typically eat burgers and wanted to try. I got the bacon dbl cheeseburger. It was awesome. Not Greasy AT ALL & The service was quick. The only disappointment was the mustard packets. I simply wondered if it was a case of packets that should have been returned from the manufacturer? There was just about a drop of mustard in the packet? Very strange.