Dunkin'

3.7
670 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilson, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2113 Nash St NW, Wilson, NC
27896, United States

Hours

Reviews

3.7
670 reviews
5 stars
306
4 stars
142
3 stars
67
2 stars
39
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with experiences ranging from friendly and efficient to rude and unhelpful.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, which detracted from their overall experience.

Speed of Service

Numerous reviews mentioned slow service, particularly during busy times, leading to long wait times for orders.

Product Quality

Feedback indicated a lack of consistency in food and drink quality, with some items being stale or poorly prepared.
  • DD
    door-opening-device
    2 days ago
    1.0
    Really bad and unprofessional. Employees having meltdowns in front of customers.
  • AM
    Ashley Morrow
    Oct 21, 2025
    1.0
    No one answers the speaker box. When they finally do, they’re short and rude. Get up to the window and they don’t know what you ordered. Forgot multiple items and ignore you at the window. Manager standing there the whole time. A joke of a store.
  • NC
    Neish Carr
    Oct 9, 2025
    1.0
    Just choose another establishment. No consistency and employee lack of caring for their job shows.
  • AW
    Amy Liza Williams
    Oct 8, 2025
    1.0
    I have been a fan of Dunkin’ Donuts for many many years. They are my go to for my morning routine and I love their coffee however, at this location this has been the absolute worst. Dunkin’ Donuts I have ever been to just because the consistency and the lack of quality is unreal. I get things that are not cooked all the way through and they’re wrong. I get just messed up orders, steel donut, steel coffee, and I’ve just learned to expect this from this location so unfortunately, as I have moved to Wilson, I will be looking for a new morning spot because I can’t deal with the lack of consistency and quality. It’s too unreliable.
  • MS
    Mark S
    Oct 4, 2025
    4.0
    Surprised it took over 15 minutes to get a hot coffee. At least it was good coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilson, NC?

Dunkin' in Wilson, NC is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location in Wilson, NC features a drive-thru for convenient ordering and pickup.