Business Details
About
Mexican Restaurant
Chipotle Wilson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
348 reviews
5 stars
145
4 stars
58
3 stars
40
2 stars
13
1 star
92
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being bland, cold, or improperly prepared, while others praised the taste and freshness.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent mistakes with orders.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and condiment areas, contributing to a negative dining experience.
Ingredient Availability
Frequent complaints about being out of key ingredients, leading to dissatisfaction among customers who expected a full menu.
Staffing Problems
Several reviews mentioned understaffing, resulting in slow service and a chaotic environment, especially during busy hours.
- SPstephanie porras4 days ago5.0It’s been a long time since we’ve had good service at the Chipotle on Forest Hills Rd in Wilson, NC (2304 Forest Hills Rd W, Wilson, NC 27893), so we decided to give it another try — and I’m so glad we did. Blake (working around 7 PM on 11/19/2025) was absolutely amazing! He greeted everyone who walked in with genuine positivity and such a great attitude. His energy truly made our night and made the whole experience so much better for our family. Thank you, Blake! Employees like you make all the difference. 🙌🌯
- SJSeth Jaussen4 days ago5.0I visit many chipotles for my lunches during work. This one is by far my favorite. The portion sizes are great. The staff is amazing. Everything is clean. Whenever I’m in the area, I will be back!
- JHJackie HardisonOct 27, 20255.0Great
- BHbobby harrisOct 13, 20251.0Don’t waste your money. This location needs to be shut down! Like why is my 6 year old bowl heavier than mines? And she only got rice chicken and light cheese………
- TTTyger TygerSep 25, 20251.0I am Vegan and ordered the vegan meat as a treat for myself as I live on a very small budget. When the delivery came, it was labelled as vegan meat but they sent me real steak I have to give it to my neighbour as I won't eat this and I cannot afford to buy something else to eat today. Not only that they label it as vegan meat not caring you can't reach them. I was 45 minutes in the telephone system, just not to reach anyone. These people don't care.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Wilson offer?
Chipotle Mexican Grill in Wilson offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Wilson?
Chipotle Mexican Grill in Wilson is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Wilson, NC?
The restaurant is located at 2304 Forest Hills Rd W, Wilson, NC 27893, USA.
How can I place an order online from Chipotle in Wilson?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle in Wilson have a rewards program?
Yes, Chipotle offers Chipotle Rewards where you can sign up to get exclusive offers and earn free food.
What are some nearby dining options around Chipotle Mexican Grill in Wilson?
Nearby dining options include Marco's Pizza, Applebee's Grill + Bar, Jersey Mike's Subs, and Hardee's, offering a variety of pizza, American, sandwich, and burger choices.
Which nearby stores can I visit for electronics and mobile phones near Chipotle Wilson?
You can visit nearby stores like T-Mobile, Cricket Wireless Authorized Retailer, Metro by T-Mobile, and Total Wireless for mobile phones and electronics needs.
Are there convenient services near Chipotle for shipping and printing?
Yes, UPS Alliance Shipping Partner and UPS Access Point location offer shipping services, while Staples and Staples Print & Marketing provide printing and office equipment services nearby.
Can I find entertainment or gaming options near Chipotle Wilson?
Yes, the Westwood Shops - GameStop offers video games, books, music, and arcade entertainment near Chipotle in Wilson.
What is Chipotle's commitment to food quality and sourcing at the Wilson location?
Chipotle follows its 'Food with Integrity' principles, sourcing ingredients from farms that practice humane and sustainable farming, using only 53 real ingredients without artificial colors, flavors, or preservatives.