Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Location
Hours
Reviews
3.6
327 reviews
5 stars
153
4 stars
59
3 stars
21
2 stars
24
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Consistency
The quality of food varied significantly, with some customers praising hot and fresh meals while others complained about cold or poorly prepared items.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned issues with cleanliness in specific areas.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and lack of respect towards both customers and staff.
Speed of Service
While some customers experienced quick service, many others reported long wait times and slow service, particularly during busy hours.
- SSSecret Shopper3 days ago2.0Lack of manners, some employees are great, some act like street people, you ask for napkins, they say "you want a who" with a big frown on their face
- AAA6 days ago1.0Just ordered a FRESHLY cooked steak biscuit and they surely didn’t bother to disappoint. A cold steak biscuit is hard to enjoy and furthermore, they weren’t even busy. Never again at that location.
- TBTex BrownOct 28, 20255.0Great if you like spicy chicken. Pretty good deals on breakfast biscuits. Often crowded with amiable folks enjoying breakfast and comrodery
- TBTex BrownOct 26, 20255.0Pretty loud chaotic atmosphere, but most seem friendly .Very popular so you might try it. I order for others occasionally. Personally, I happen y To hate all pepper, so I can't eat most stuff. However, steak biscuits are pretty good +Egg +cheOK. Biscuits rather good. Service better than most restaurants that used to be FAST FOOD. Lots like the coffee. I prefer Folgers coffee Considering modern day lazy workers, these were pretty fast Considering huge volume of customers. Prices are in line with huge profit margins big corporations have to charge in order to give CEO's millions per year . EZ in+ out. Verly clean in+out
- SVSG VL8855Oct 16, 20251.0Basic respect – abusive manager Service Review - Location: 1800 Tarboro St W, Wilson, NC 27893 (#8A) Today I visited this location and ordered a chicken biscuit. It's possible I asked for the wrong thing. I entered the store to explain the situation politely and even offered to pay any price difference. The manager came to the front responded with a noticeably hostile attitude. During this interaction, an employee a few feet away made a comment about another staff member, prompting the manager to loudly say, "How about you shut your mouth and go clock out." I was shocked by the tone and asked if she was always that courteous. I also suggested she treat her team with more respect. Her response was, "Not when they are saying things in front of a customer." She then pointed to her name tag and asked if I got her name—Angela Lopez—as if amused by the idea that I might report her conduct. To the regional manager: this incident reflects a serious lapse in leadership conduct and respect. Employees deserve to work in an environment free from public humiliation and verbal aggression. I urge you to review the management practices at this location and consider whether this behavior aligns with your company's standards.
Frequently Asked Questions About Bojangles
What are the operating hours for the drive-through at Bojangles on Fridays and Saturdays?
The drive-through is open from 5:30 AM to 11:00 PM on Fridays and Saturdays.
Where is the Bojangles located in Wilson, NC?
Bojangles is located at 1800 Tarboro Rd, Wilson, NC 27893, USA.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Can I order Bojangles food through a mobile app?
Yes, you can order through the Bojangles app available on both iOS and Android devices, or online via their website.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services along with individual meals.
What are some nearby restaurants to Bojangles where I could visit?
Nearby restaurants include Taco Bell, Golden Seafood and Chicken Hibachi Grill, Long John Silver's, and KFC if you want to explore other dining options.
Are there any entertainment options near Bojangles in Wilson?
Yes, Regal Cinema 6 is close by for movie entertainment before or after your meal at Bojangles.
What accommodations are available near Bojangles for travelers?
Holiday Inn Express & Suites Wilson-Downtown and Days Inn by Wyndham Wilson are nearby hotels suitable for travelers visiting the area.
How can nearby medical facilities be useful for Bojangles customers?
Nearby medical centers like Wilson Immediate Care and Wilson Medical Associates offer health services to locals and visitors, which could be convenient if anyone requires medical attention during a visit to Bojangles.