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Bojangles

3.6
(338 reviews)

Business Details

1800 Tarboro Rd, Wilson, NC
27893, United States
(252) 360-4776

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
1800 Tarboro Rd, Wilson, NC
27893, United States

Hours

Reviews

3.6
338 reviews
5 stars
162
4 stars
60
3 stars
22
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Consistency

The quality of food varied significantly, with some customers praising freshness while others complained about cold or poorly prepared items.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned unsanitary conditions.

Staff Attitude

Several reviews highlighted negative interactions with staff, particularly mentioning a lack of professionalism and respect.

Speed of Service

While some customers experienced quick service, many others reported long wait times and slow service.
  • TT
    Theresa
    Feb 16, 2026
    1.0
    I work in customer service. I am a cashier. I have worked multiple places that are fast paced. At no time should you be snarky and disrespectful to a customer. I was on the phone with my partner while they ordered food and the woman manning the drive thru was very rude and snapped at him for asking about a MENU item. The breakfast bowl. Her response is "WE DONT SELL THAT HERE!" In a very very disrespectful tone. To be frank you are very lucky I was not with him and I live out of state. I would have had you fired in a heart beat. I will be contacting the restaurant myself and filing a report and contacting the corporate office.
  • CM
    Carlynn Mercer
    Feb 8, 2026
    5.0
    This Bojangles NEVER misses on our Cajun filet biscuit, large fry and sweet tea. We get the perfect bites each time and it’s disrespectful that there are only 3.6 stars. Peppermill Bojangles could never!
  • RM
    Rebecca M
    Dec 30, 2025
    4.0
    The Bojangles in Wilson, NC, was where I stopped for breakfast on my way home from a road trip. The restaurant was clean, and the service was friendly. I don't have breakfast at Bojangles often, so I had to review the menu before ordering. There are many options, and lunch options could be ordered as well. My food was prepared quickly, and I was on my way. I went with the bacon, egg and cheese biscuit with bo-tato rounds. Even though the biscuit was good, those bo-tato rounds are a favorite.
  • AA
    A
    Nov 17, 2025
    1.0
    Just ordered a FRESHLY cooked steak biscuit and they surely didn’t bother to disappoint. A cold steak biscuit is hard to enjoy and furthermore, they weren’t even busy. Never again at that location.
  • TB
    Tex Brown
    Oct 26, 2025
    5.0
    Pretty loud chaotic atmosphere, but most seem friendly .Very popular so you might try it. I order for others occasionally. Personally, I happen y To hate all pepper, so I can't eat most stuff. However, steak biscuits are pretty good +Egg +cheOK. Biscuits rather good. Service better than most restaurants that used to be FAST FOOD. Lots like the coffee. I prefer Folgers coffee Considering modern day lazy workers, these were pretty fast Considering huge volume of customers. Prices are in line with huge profit margins big corporations have to charge in order to give CEO's millions per year . EZ in+ out. Verly clean in+out

Brand Certified Facts from Bojangles

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Certified February 22, 2026Yext Knowledge Graph
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