Arby's

3.8
756 reviews
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Business Details

2404 Forest Hills Rd, Wilson, NC
27893, United States
(252) 291-4008
http://www.arbys.com/locations/us/nc/wilson/2404-forest-hills-rd/store-6255
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2404 Forest Hills Rd, Wilson, NC
27893, United States

Hours

Reviews

3.8
756 reviews
5 stars
327
4 stars
200
3 stars
100
2 stars
39
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, burnt, or stale items.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including sticky floors and dirty condiment stations.

Staffing Problems

Customers frequently mentioned that the location was understaffed, leading to slow service and mistakes in orders.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, indicating that there are good experiences to be had.
  • SR
    Sabrina Reynolds
    Dec 24, 2025
    1.0
    IT'S ALWAYS A PROBLEM WHEN I GO THERE🤦🏾‍♀️
  • BB
    Betty Braswell
    Dec 21, 2025
    3.0
    Check your bag before leaving. I was supposed to get 4 double Roast beef and when I got home it was 4 small single Roast beef.
  • FM
    Fred Murray
    Dec 18, 2025
    5.0
    The roast beef is the bomb
  • SS
    surf salterpath
    Dec 13, 2025
    1.0
    this arby's has generally been pretty decent I asked for a few extra "ARBYS SAUCE" and the nice girl SAID the General Manager, she did not know the name, instructed her ONLY2 sauces per sandwich!!! I NEED more SAUCE - my salvia glands got destroyed in neck radiation! I was PISSED! Hey, you GM, order enough of the BASIC NEED items!!!! Don't sacrifice service to your customers! ONE POOR experience and we ALL FLEE! There are a LOT of choices out there these days! surfSalterpath
  • MC
    Micahlynn Campbell
    Dec 9, 2025
    1.0
    I used to love this Arby's location, but the last few months I swear its always something. Entire food items are always missing out of bags; doesn't matter if you go in person or DoorDash. I've been missing french fries, sandwiches, sauces, beverages...as someone who's been a restaurant manager for roughly 6 years, I truly just do not understand the negligence this has become. I will not be back to this location. Today was my final straw after dropping $30 on a DD meal and missing the French fries for the THIRD time in a month.
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