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Arby's

3.8
(761 reviews)
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Business Details

2404 Forest Hills Rd, Wilson, NC
27893, United States
(252) 291-4008
http://www.arbys.com/locations/us/nc/wilson/2404-forest-hills-rd/store-6255
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2404 Forest Hills Rd, Wilson, NC
27893, United States

Hours

Reviews

3.8
761 reviews
5 stars
328
4 stars
200
3 stars
101
2 stars
40
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, burnt, or improperly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Stock Availability

Customers frequently mentioned that the restaurant was out of key menu items, leading to dissatisfaction.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty floors and equipment.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, indicating that there are occasional positive experiences.
  • LH
    Lynwood Harris
    Feb 19, 2026
    3.0
    Fry's not hot
  • SS
    Secret Shopper
    Feb 8, 2026
    1.0
    Never fails to screw up my food. No tomato no cheese, I got the roast turkey ranch and bacon sandwich. Fire them all and start over. I wait another year to go back. Guarantee still the same problem. It's been like this for years. Hire competent caring people.Look across the street. Chic fil a continues to do it right. You should close this Arby's.
  • MM
    Mike Manning
    Jan 20, 2026
    1.0
    They were out of curly fries and jalapeno poppers. Poor management to allow running out of items on the menu.
  • SR
    Sabrina Reynolds
    Dec 24, 2025
    1.0
    IT'S ALWAYS A PROBLEM WHEN I GO THERE🤦🏾‍♀️
  • BB
    Betty Braswell
    Dec 21, 2025
    3.0
    Check your bag before leaving. I was supposed to get 4 double Roast beef and when I got home it was 4 small single Roast beef.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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