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McDonald's

3.5
(835 reviews)

Business Details

6404 Carolina Beach Rd, Wilmington, NC
28409, United States
(910) 791-8008
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6404 Carolina Beach Rd, Wilmington, NC
28409, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.5
835 reviews
5 stars
315
4 stars
156
3 stars
130
2 stars
63
1 star
171
  • EF
    Eric Findley
    3 days ago
    1.0
    They're machines NEVER work, had multiple times where I called ahead to make sure they were, was told they were, and then arrived on site and was told they weren't.
  • BD
    brad dubois
    Mar 27, 2026
    1.0
    Ordered dine in and the server yelled out my table number,put my order on the counter and said,"I'm not walking all the way over there" then walked away, this is last time I'll be going to this location
  • DD
    devi dubs
    Mar 25, 2026
    1.0
    ordered breakfast at 10:15 like i usually do, sandwich and a coffee, i guess they didn’t feel like making breakfast anymore because i sat in the store until 10:40. never got my coffee or sandwich. they then lied and said they called out my order multiple times.
  • KM
    Kylan McKittrick
    Mar 23, 2026
    1.0
    Horrible service. I always order extra pickles on the app and every single time I just get one or two. It says extra pickles on the sandwich wrapper and the receipt yet they ignore it every time. Also the food sucks, its room temperature and the bread is hard.
  • JB
    Jacqueline Broadway
    Mar 5, 2026
    1.0
    If I could give negative stars, I absolutely would. This was easily the most incompetent fast-food experience I’ve ever had. We placed a mobile order for a Double Quarter Pounder with fries, assuming — foolishly — that “mobile order” meant the restaurant had even the most basic ability to organize food. We pulled into the drive-thru with a screaming 7-month-old and a tired 2-year-old in the back seat, and when we got to the window they told us to pull into a curbside pickup spot and they’d bring the order out. That was apparently code for “go sit in the parking lot and disappear from our memory forever.” We waited. And waited. And waited some more. Thirty minutes passed and absolutely nothing happened. No food. No employee. No explanation. Just two parents sitting in a parking lot with two miserable kids while this restaurant struggled to accomplish the monumental task of producing one burger and fries. At that point I got my 7-month-old out of the car and walked inside hoping someone might acknowledge the fact that customers exist. Instead, the employees treated the front counter like it was radioactive. People were standing around, wandering behind the counter, avoiding eye contact, and not a single person came over to help. And to be clear — we were far from the only ones dealing with this disaster. The parking lot was full of other cars waiting forever, confused customers walking around trying to track down their orders, and a general sense that the entire place had descended into complete chaos. After nearly an hour of this circus, we got back in the car and jumped into the drive-thru line again to explain that we’d already been waiting 45+ minutes. The manager looked at us, picked up a random bag of food and asked, “Is this your order?” It wasn’t. At that point we were so exhausted and desperate to leave that we literally said “No, but we’ll take it.” That’s how badly this place is run — customers are basically accepting random mystery meals because the staff has absolutely no clue what’s going on. Honestly, the level of confusion, slow motion behavior, and total lack of awareness behind the counter was so extreme that it genuinely made us question whether some of the employees were under the influence of something, because it’s hard to explain how an entire crew can function this poorly otherwise. This restaurant somehow managed to turn a single fast-food order into a nearly hour-long hostage situation with two screaming children in a car. If you’re looking for glacial service, zero organization, employees who pretend customers don’t exist, and a manager who hands out random bags of food like a lottery, this is the place for you. If you actually want food within the same hour you ordered it, drive literally anywhere else.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in service.

During what hours is the drive-through service available?

The drive-through is open every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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