I visited Food Lion and had a frustrating experience. I waited about 10 minutes at the customer service area while one employee continued helping the same group of customers. During that time, no one acknowledged me or let me know there would be a delay.
What made it worse was that instead of assisting other customers who were waiting for services like money orders, there was no effort to move the line along or communicate what was going on. A simple “I’ll be with you shortly” would have gone a long way.
Customer service is not just about completing transactions—it’s also about communication and respect for people’s time. I hope this location improves how they manage wait times and customer interactions.
EB
Eric Brown
Apr 9, 2026
5.0
Great place to grocery shop.
Excellent customer service!!!
TJ
Tracy J
Mar 29, 2026
5.0
It’s nice to still have a neighborhood store. I was there Sunday . I witnessed The Manager handle a very difficult visitor and she did so with great customer service. She always welcomes customers and speaks to you kindly . I’m uncertain of her name, but she worked this past Sunday night 3/29 thank you!!
JJ
James Johnston
Feb 11, 2026
2.0
Shop there every week. Every time I go there there's always one or two items that are not in stock that I get every week like clockwork
What are the operating hours of Food Lion at Independence Commons?
Food Lion at Independence Commons is open daily from 6:00 AM to 11:00 PM.
Where is Food Lion located in Wilmington, NC?
Food Lion is located at 3905 Independence Blvd, Unit A, in the Independence Commons neighborhood of Wilmington, NC 28412.
Does Food Lion offer wheelchair accessible entrances and parking?
Yes, Food Lion has wheelchair accessible entrances and parking available for customers.
Can I find organic and prepared food products at this Food Lion location?
Yes, this Food Lion location sells organic products as well as prepared foods.
What payment methods are accepted at Food Lion?
Food Lion accepts debit cards, mobile NFC payments, and checks; cash is not required.
Is there a public restroom available at Food Lion in Independence Commons?
Yes, there is a public restroom available at this Food Lion location.
What nearby places can I visit before or after shopping at Food Lion?
Nearby you can visit Fantastic Sams for hair and beauty services, Jersey Mike's Subs for a quick meal, and Starbucks for coffee and refreshments.
Are there financial services close to Food Lion that customers might use?
Yes, near Food Lion there are financial service providers including Edward Jones - Financial Advisor: Michael C McLamb, Western Union, Coinme, Bitcoin Depot, and CashPoints® ATM.
Is there a convenient place to get propane near Food Lion?
Yes, Blue Rhino Propane Exchange is nearby for propane supply needs.
Does Food Lion offer any rewards or loyalty programs for shoppers?
Yes, Food Lion offers the Shop & Earn Rewards Program to help customers save on their purchases.
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