Brand Certified
Wingstop
3.3(547 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
341 S. College Rd. Ste 12, Wilmington, NC
28403, United States
Certified by Wingstop • Mar 01, 2026
(910) 634-0000
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Wilmington S. College Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.3
547 reviews
5 stars
238
4 stars
55
3 stars
50
2 stars
32
1 star
172
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and unkempt bathrooms.
Customer Service
Feedback indicated a lack of professionalism and attentiveness from staff, with several customers experiencing rude behavior and poor service.
Food Quality
While some customers enjoyed the wings, many expressed disappointment with the food quality, citing overcooked or bland items.
Wait Times
Customers frequently complained about long wait times for orders, both in-store and for delivery, often exceeding estimated times.
- ZSZac Simpson4 days ago1.0I made an order and it said it was going to be done at 830ish and it wasn’t done until 920ish. When I get the order both of the meals were completely wrong and have to wait for it to be remade. Also the cashiers that work here are (no disrespect) useless. Every single cashier I had going here must not be trained nor care about anything. I never make reviews but I’ve had countless situations here that just always leaves a bad impression. They 80% of the time mess up my orders. (All app orders)
- TTTaylorFeb 19, 20265.0I don’t know her name but I went in tonight and ordered my food, and this middle aged lady made sure everything was perfect and she had a young girl beside her also working the counter, both African American and she was the kindest human being I’ve ever encountered. Her kind words made my night and I hope she gets the recognition she deserves. 2/19/2026 at 10:30 pm.
- MRMandy RiceFeb 15, 20261.0Edit- after waiting for a hour. Food was wrong, and i never recieved my meal, i was told it was not put in. We recieved someone elses combo order. 45 min later still no food. 1 other table in the place..Bathrooms are nasty,toilets won't flush,everything is empty and they act like its a issue to ask for paper towels straws etc, girl at front register has no customer service, had something floating in my cup of ice and asked for a new one, well I guess that bothered her. Won't be back.. they need to have someone clean .
- DCDana CallowayFeb 8, 20261.0If I could give this wingstop -0000 stars right now I would, not that any of the employees care considering this is the biggest day of the year for them being Super Bowl Sunday and they’re all just standing around listening to music having a grand old time while I get there & hear that other people were waiting HOURS for their orders on Super Bowl Sunday. ( which I placed mine hours beforehand so I wasn’t waiting around yet they were still hours behind. ) I don’t understand why the store wasn’t more prepared for today? Having more staff knowing it was going to be a busy day? TERRIBLEEEEEEE SERVICE. this store should re think about who they have on their staff because this was the most unprofessional service I’ve ever seen & experienced. Absolutely disgusting 😭😭😭😭
- KCKayla ClarkFeb 6, 20261.0I would like to start this off by saying I am pregnant. All day I have been looking forward to my 8 Piece lemon pepper wings with my Cajun corn and veggies on the side. I drown all of my items in wingstop each because it is indeed the best out there. So naturally, I order a two small ranches(that come with me and my partners combo) and a large ranch. I place my order and pick up my food. The bag is sealed so I choose to believe everything is in there. We live in Leland which is 25 minutes away. I’m pulling everything out and to my surprise there is no ranch. No small ranch and no large ranch that we paid an extra $5.00 for. My pregnancy craving is in shambles. I feel like the one guy from SpongeBob who couldn’t eat his pizza with out his Dr. kelp. I tried calling the store to refund the ranch or at least let me pick it up tomorrow and no one answers the phone. I just want my ranch.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Wilmington S. College Rd?
You can order classic wings, boneless wings, and tenders with over 11 iconic flavors, such as Lemon Pepper and Original Hot.
What are the operating hours of Wingstop Wilmington S. College Rd?
Wingstop Wilmington S. College Rd is open every day from 10:30 AM to midnight (00:00).
Does Wingstop Wilmington S. College Rd offer delivery and takeout services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order online from Wingstop Wilmington S. College Rd?
Yes, you can order online for carryout or delivery through their website or mobile app.
Are there drive-through services available at Wingstop Wilmington S. College Rd?
No, Wingstop Wilmington S. College Rd does not have drive-through service available.
What payment methods are accepted at Wingstop Wilmington S. College Rd?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Wilmington S. College Rd located?
Wingstop is located at 341 S. College Rd. Ste 12, Wilmington, NC 28403, United States.
What other restaurants are near Wingstop Wilmington S. College Rd?
Nearby restaurants include Cicis Wilmington, Hibachi Bistro, Dragon Garden, and Cicis Pizza which offer pizza, Japanese cuisine, and more variety for your dining options.
Are there any nearby shopping centers close to Wingstop Wilmington S. College Rd?
Yes, University Commons - Wilmington and University Commons shopping centers are nearby for convenient shopping before or after your Wingstop visit.
What nearby services can complement my visit to Wingstop Wilmington S. College Rd?
You can find pet services at The Dog Wizard, beauty salons like Cute Brows and Beauty Express, and printing services at The UPS Store Wilmington NC #4299 nearby to handle other errands while visiting Wingstop.
Brand Certified Facts from Wingstop
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Certified March 01, 2026Yext Knowledge Graph
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