Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Wilmington S. College Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
531 reviews
5 stars
231
4 stars
53
3 stars
50
2 stars
31
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, including unresponsive staff and rude behavior.
Food Quality
While some customers enjoyed the wings, many complained about overcooked, bland, or improperly prepared food, including missing items from orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables, malfunctioning drink machines, and staff not following hygiene protocols.
Management Concerns
Several customers expressed dissatisfaction with management's handling of complaints and overall organization, suggesting a need for better leadership.
- PQPia Angelica Quiambao2 days ago1.0Ordered for delivery. Food was missing, we got boneless instead of classic wings, and what arrived was cold. Food was also not delivered as requested and was left where it should not have been left. I cannot contact the store at all. Severely disappointed.
- KJKali Jacobs3 days ago1.0The food was absolutely disgusting. The store was filthy and just nasty. The people were very nice though.
- AGAli Gundogan5 days ago1.0Worst wingstop ive ever been smells nasty whole place is disgusting they got my order wrong i tried to call to bring back the food called 5 times and no one answered this is actually a terrible experience and im calling corporate about this they need a new general manger cause they are just doing whatever they want there
- AAA ADec 17, 20252.0First time….last time. I’ll start by saying service was good, friendly.. but that’s about it, got 30 count wings, seemed like it took forever to get them and after spending over $50, was even more disappointed. Wings were DRY, overcooked & just tasted awful, fries limp & beverage machine was out of ice and out of most all drinks were out. Based on first impressions… I will never return, definitely not worth the hype.
- AMA MDec 5, 20251.0They are HORRIBLE with time management when it comes to getting customers their food. It's no way i should be waiting 2 hrs for my food just for them to tell my new dasher someone already picked my order up and I WILL HAVE TO CONTACT DOORDASH why would i have to contact them... horrible customer service, horrible employees get new management please!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Wilmington S. College Rd?
You can order classic wings, boneless wings, and tenders with over 11 iconic flavors, such as Lemon Pepper and Original Hot.
What are the operating hours of Wingstop Wilmington S. College Rd?
Wingstop Wilmington S. College Rd is open every day from 10:30 AM to midnight (00:00).
Does Wingstop Wilmington S. College Rd offer delivery and takeout services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order online from Wingstop Wilmington S. College Rd?
Yes, you can order online for carryout or delivery through their website or mobile app.
Are there drive-through services available at Wingstop Wilmington S. College Rd?
No, Wingstop Wilmington S. College Rd does not have drive-through service available.
What payment methods are accepted at Wingstop Wilmington S. College Rd?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Wilmington S. College Rd located?
Wingstop is located at 341 S. College Rd. Ste 12, Wilmington, NC 28403, United States.
What other restaurants are near Wingstop Wilmington S. College Rd?
Nearby restaurants include Cicis Wilmington, Hibachi Bistro, Dragon Garden, and Cicis Pizza which offer pizza, Japanese cuisine, and more variety for your dining options.
Are there any nearby shopping centers close to Wingstop Wilmington S. College Rd?
Yes, University Commons - Wilmington and University Commons shopping centers are nearby for convenient shopping before or after your Wingstop visit.
What nearby services can complement my visit to Wingstop Wilmington S. College Rd?
You can find pet services at The Dog Wizard, beauty salons like Cute Brows and Beauty Express, and printing services at The UPS Store Wilmington NC #4299 nearby to handle other errands while visiting Wingstop.