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Wendy's

3.2
(600 reviews)

Business Details

5140 S College Rd, Wilmington, NC
28412, United States
(910) 750-6920

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5140 S College Rd, Wilmington, NC
28412, United States

Hours

Reviews

3.2
600 reviews
5 stars
189
4 stars
111
3 stars
91
2 stars
48
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers experiencing food safety issues.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Staff Attitude

Numerous reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.
  • GL
    grace laws
    Dec 14, 2025
    1.0
    got there at 5:08 didnt leave the drive thru till 5:43. forgot multiple things and literally a raw rock hard potato.
  • CC
    christopher clements
    Dec 4, 2025
    5.0
    It's Wendy's, you know exactly what to expect. I'm giving five stars for the quality of service at this particular location. The drive thru woman was so kind and made my day. The manager was extremely nice as well and was hard at work keeping the place looking nice.
  • CS
    Crystal Swain
    Oct 22, 2025
    5.0
    Food was fresh and hot and didn't take lo g to prepare. Would visit again. 😊
  • ZW
    Zachary Wilson
    Oct 1, 2025
    1.0
    ive ordered from here several times. Through the app, doordash and in person. NEVER ONCE have i gotten my order correctly. 100% rate of screwing my doordash or delivery order up. 100% of the time missing OVER HALF my order. Multiple times called, talked to several different people. Honestly its crazy its still open.
  • TB
    Tiffany Beck
    Sep 24, 2025
    1.0
    The older white lady with red hair is extremely rude and seems to be racist. My husband came in and she wouldn't even speak to him and went and got the black manager to make what my husband needed all while making ugly faces at him. Didn't speak to my husband at all. The manager was very nice and polite. But if you don't want to deal with black people maybe you shouldn't work in customer service.

Frequently Asked Questions About Wendy's

Is Monkey Junction Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 5140 S College Rd, Wilmington, NC?

The drive-through is open daily from 8:00 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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