Wendy's

3.2
758 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5140 S College Rd, Wilmington, NC
28412, United States

Hours

Reviews

3.2
758 reviews
5 stars
240
4 stars
147
3 stars
117
2 stars
60
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with many customers receiving missing items or wrong food.

Staff Attitude

Multiple reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, impacting their overall impression.

Food Quality

Feedback on food quality was mixed; while some enjoyed the food, others reported cold or poorly prepared items.
  • CS
    Crystal Swain
    Oct 22, 2025
    5.0
    Food was fresh and hot and didn't take lo g to prepare. Would visit again. 😊
  • ZW
    Zachary Wilson
    Oct 1, 2025
    1.0
    ive ordered from here several times. Through the app, doordash and in person. NEVER ONCE have i gotten my order correctly. 100% rate of screwing my doordash or delivery order up. 100% of the time missing OVER HALF my order. Multiple times called, talked to several different people. Honestly its crazy its still open.
  • TB
    Tiffany Beck
    Sep 24, 2025
    1.0
    The older white lady with red hair is extremely rude and seems to be racist. My husband came in and she wouldn't even speak to him and went and got the black manager to make what my husband needed all while making ugly faces at him. Didn't speak to my husband at all. The manager was very nice and polite. But if you don't want to deal with black people maybe you shouldn't work in customer service.
  • RA
    Ryan Adams
    Sep 11, 2025
    1.0
    Came here after working my shift too get some food and I told the guy at the window number six large no mayo extra tomato and he read it back to me and it was correct but when I took my first bite there was mayonnaise and ketchup in the bag very disappointed the normal times I come here they get it right so props to them tonight was just awful
  • RG
    Reece Gardner
    Sep 10, 2025
    1.0
    terrible service, walked away with the card for like 2 minutes while there was nobody else in the drive thru then gave us a half full frosty that they said was normal level. abysmal service

Frequently Asked Questions About Wendy's

Is Monkey Junction Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.