Wendy's

3.5
1432 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
350 South College Road, Wilmington, NC
28403, United States

Hours

Reviews

3.5
1,432 reviews
5 stars
530
4 stars
338
3 stars
197
2 stars
92
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praised the friendly and helpful service, others reported rude behavior and poor communication.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, which negatively impacted the dining experience.

Food Quality

While some customers enjoyed the food and found it fresh, others reported receiving cold or poorly prepared items, including complaints of food poisoning.

Speed of Service

The speed of service was frequently criticized, with numerous customers noting long wait times in both the drive-thru and dining areas.
  • EF
    Emily Fost
    5 days ago
    5.0
    Everyone at this Wendy’s is so friendly! The guy at the payment window yesterday made my day he was so kind. Keep it up!!
  • RH
    Rayfus Hagood
    Dec 17, 2025
    1.0
    Would not go there around lunch time. They'll serve you old chicken and fries.
  • KB
    Kelly Brown
    Dec 17, 2025
    5.0
    The wait was a little long due to staffing issues however the management and employees were very friendly and offered a free beverage for my wait everything was fresh as usual whenever I go there
  • MM
    McSpanky
    Dec 5, 2025
    3.0
    I ordered 2 Bacon double stacks. I did not get bacon on my double stacks. Also, I paid cash and I was NOT given a receipt. That's fishy, especially when you see the "work atmosphere" in that store. I just wanted to make this known. I am NOT satisfied with my order, but at least the food I did get, actually tasted REALLY GOOD. So, there's my review for tonight. Thank you for your time.
  • PW
    Priya Wilson
    Dec 4, 2025
    2.0
    I rarely have positive experiences here but today takes the cake! I ordered online and was still in line for half an hour. Fortunately, I had no where to be, but several others pulled out of the line. They need some corporate level support.

Frequently Asked Questions About Wendy's

Is University Center Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on South College Road in Wilmington, NC?

The drive-thru at this Wendy’s location is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 3:00 AM on Friday and Saturday.