Wendy's

3.1
1063 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1719 Eastwood Road, Wilmington, NC
28403, United States

Hours

Reviews

3.1
1,063 reviews
5 stars
306
4 stars
181
3 stars
161
2 stars
110
1 star
305

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly during late hours, with reports of rude staff and long wait times.

Food Quality

Many customers complained about cold, overcooked, or incorrect food orders, indicating a consistent issue with food preparation.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Management Issues

Frequent mentions of poor management and lack of oversight contributed to negative experiences, with calls for corporate intervention.
  • AS
    Arion Smith
    5 days ago
    1.0
    I visit this location often, but my experience on 1/5 was extremely disappointing. I had a simple order, but received someone else’s order, and the food wasn’t fresh. The service at the window was very poor the staff didn’t greet me or offer any courtesy, just handed over the food and closed the window. Unfortunately, I will not be returning and would not recommend this location.
  • SM
    Samuel Miller
    Jan 4, 2026
    3.0
    Cold food ordered Dine In Place smells musty and a weird bad vibe throughout the building. Everything still dirty at a ghost town...
  • AC
    alan cowan
    Nov 27, 2025
    1.0
    Don't go past 5pm... the customer service will be consistently worse than anything you've ever experienced. Management included. It's almost like there's a terrible service competition they're trying to win. I wish I was joking. It's awful and corporate should step in
  • JK
    Joseph Kunze
    Nov 22, 2025
    2.0
    Sometimes things like the burgers were great but the fries are always cold and the soda is always warm. It's downright negligent and could be a lot better because the other locations in this county are just fine
  • JC
    Joey Corpus
    Nov 20, 2025
    1.0
    whoever works nights sucks burned my burned place needs to be shut down and replaced

Frequently Asked Questions About Wendy's

Is Landfall Center Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Eastwood Road, Wilmington?

The drive-thru at Wendy's on 1719 Eastwood Road is open daily from 10:00 AM to 2:00 AM.