Wendy's

3.4
1550 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1650 Shipyard Blvd, Wilmington, NC
28412, United States

Hours

Reviews

3.4
1,550 reviews
5 stars
532
4 stars
336
3 stars
263
2 stars
118
1 star
301

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot, while others were cold, soggy, or had missing items.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Management Issues

Several customers noted ineffective management, including lack of leadership and poor employee behavior.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with reports of the restaurant being closed or unresponsive during advertised hours.
  • JY
    Jonathan Yaskil
    Nov 12, 2025
    2.0
    Awful drive thru service. Rude, always make you pull of to the side and wait. Not accurate with what you order. What’s the point of a drive thru if I have to pull off into an obscure parking spot away from window to wait 10+ minutes for my order.
  • KJ
    kelly J
    Nov 6, 2025
    1.0
    Service sucks and I get home and everything was wrong.
  • KC
    Kimberly Coughtry
    Nov 1, 2025
    2.0
    Are straws extra?
  • MB
    Melinda Bowman
    Oct 27, 2025
    5.0
    I work night shift at the hospital and every time I order my burgers fries, etc. They are always, hot & fresh and the best burger ever! The manager and delivery driver are super nice and friendly too!
  • LR
    Laurie Rrr
    Oct 24, 2025
    5.0
    Deena(sp?) Was Wonderful!!!!!

Frequently Asked Questions About Wendy's

Is Shipyard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.