Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being fresh and hot, while others were cold, soggy, or had missing items.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.
Management Issues
Several customers noted ineffective management, including lack of leadership and poor employee behavior.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the restaurant being closed or unresponsive during advertised hours.
JY
Jonathan Yaskil
Nov 12, 2025
2.0
Awful drive thru service. Rude, always make you pull of to the side and wait. Not accurate with what you order. What’s the point of a drive thru if I have to pull off into an obscure parking spot away from window to wait 10+ minutes for my order.
KJ
kelly J
Nov 6, 2025
1.0
Service sucks and I get home and everything was wrong.
KC
Kimberly Coughtry
Nov 1, 2025
2.0
Are straws extra?
MB
Melinda Bowman
Oct 27, 2025
5.0
I work night shift at the hospital and every time I order my burgers fries, etc. They are always, hot & fresh and the best burger ever! The manager and delivery driver are super nice and friendly too!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wilmington, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wilmington, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (910) 750-6941.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Shipyard Wendy’s serve breakfast?
Yes, this Wendy’s location in Wilmington, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1650 Shipyard Blvd, Wilmington, NC?
The drive-thru at this Wendy's location is open Monday to Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1650 Shipyard Blvd serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery may be available depending on your location. Please check availability by entering your delivery address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I place an order online or via an app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, available on the Apple App Store.
How can I contact Wendy's at 1650 Shipyard Blvd if I have questions or feedback?
You can contact this Wendy's location directly at (910) 750-6941 or provide feedback via Wendy's Customer Care through their website or at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant with a nutrition information poster.
What nearby points of interest can I visit before or after dining at Wendy's?
Nearby places include Go Coast Guard Wilmington, Midtown POP flower and candy shop, Big Fish pet store, HairXperts Salon, Celebration Popcorn shop, and The Lunchbox sandwich shop.
How can nearby Wendy's competitors like Arby's or McDonald's influence my dining choices?
Nearby competitors such as Arby's and others provide alternative fast food options; you can try different menus, compare value, or combo deals when visiting the area around 1650 Shipyard Blvd.
Are there local services near Wendy's, like car wash or banking, that I can use during my visit?
Yes, nearby services include Cruisers Car Wash & Detail Center and Wells Fargo Bank, making it convenient to combine errands with your visit to Wendy's.