Wendy's

3.4
1560 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1650 Shipyard Blvd, Wilmington, NC
28412, United States

Hours

Reviews

3.4
1,560 reviews
5 stars
536
4 stars
337
3 stars
266
2 stars
118
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Cleanliness

Some customers noted cleanliness improvements, while others reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Staffing Issues

Several reviews mentioned that the location is often short-staffed, impacting service speed and quality.
  • KS
    Kyle Sloan
    Dec 29, 2025
    3.0
    I usually have a good experience at this location. I spent $17 the other night and they forgot the Dave's Single that was part of my near $10 combo. I go in and was not mad at them, forgetting stuff happens and I figured it was still in their kitchen since I was only a few miles away when I realized it was missing. The one white dude with dreads was rude and reluctant to give me the missing burger, insisting "it's probably on the floor of your car". No, it was not on my floor (I told him that once and he kept telling me it was), and yes, I'm smart enough to check before driving back. As a manager at my job in retail, yes, it helps to kindly suggest checking places, but when the customer says I did and it isn't there, just own up, apologize and make it right so you don't lose future business. Anyway, I expected better service than what I got. The dude pulled my order and knew I got a bunch of stuff, so it's 100% plausible one thing is missing. I won't be going back for a while.
  • WG
    Wiser Guy
    Dec 26, 2025
    5.0
    As I walked in and walked towards the front of the store I was immediately greeted by an employee. My order to go was ready and waiting for me.
  • RC
    Rachel Cain
    Dec 14, 2025
    3.0
    Typical Wendy's. I don't knownwhat it is but lately it's all kind of dollar menu burgers for 9$. Always out of the potatoes too
  • JB
    Jamie Buczynski
    Dec 7, 2025
    1.0
    I am not sure how this place is still open.
  • KS
    Katie Stout
    Dec 3, 2025
    3.0
    Expensive...$17.00 for single Dave's meal and extra single Dave's and

Frequently Asked Questions About Wendy's

Is Shipyard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 1650 Shipyard Blvd, Wilmington, NC?

The drive-thru at this Wendy's location is open Monday to Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.