Tropical Smoothie Cafe

3.8
442 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2804 South College Road, Wilmington, NC
28412, United States

Hours

Reviews

3.8
442 reviews
5 stars
235
4 stars
78
3 stars
19
2 stars
27
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated a decline in food quality, with complaints about improperly made items and inconsistent flavors.

Cleanliness and Environment

Several reviews mentioned unsanitary conditions and a chaotic atmosphere, impacting the overall dining experience.

Management Issues

Customers expressed dissatisfaction with management's responsiveness and handling of complaints, leading to frustration.
  • KB
    Katrina Brinkley
    2 days ago
    1.0
    Came im yesterday for lunch. I ordered the chicken bacon ranch flat bread as usual. My bacon was undercooked and that never happened. I asked if they could give me some crispy bacon but was told all they sandwiches was premade and I couldn’t get another sandwich or crispy bacon. I asked for a refund they said they would get online that day to issues it. Went in today to see them making sandwiches their bacon was in a tub and was told they didn’t do the refund yesterday but would do it today. They could have just gave me crispy bacon and wouldn’t have had to do a refund. And they did not have to lie and tell me they sandwiches are premade when they are not premade. They are made as you order. Sucks cause I go here all the time
  • JF
    Jess Fortes
    Nov 17, 2025
    5.0
    They were great about my gluten allergy! Kiddos were happy with their sandwich and cookie. Great friendly staff.
  • CL
    Chloe Lassiter
    Oct 16, 2025
    2.0
    I ordered a smoothie and kids cheese quesadilla to my house which is a plain and simple option. I am allergic to chicken and received a chicken quesadilla cold too. No way to contact for refund either.
  • MS
    Mallissa Stevens
    Oct 12, 2025
    5.0
    So Yummy
  • KS
    Katrina S.
    Oct 6, 2025
    5.0
    The Team is amazing! Used them for Catering for my Work Event and The food was awesome! Everyone on the Team is just Great! Highly Recommend Catering!!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the general opening hours for Tropical Smoothie Cafe

Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 9:00 PM.