Brand Certified
Taco Bell
3.9(574 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
116 Hays Lane, Wilmington, NC
28411, United States
Certified by Taco Bell • Mar 01, 2026
(910) 686-2863
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/nc/wilmington/116-hays-lane.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 116 Hays Lane in Wilmington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.9
574 reviews
5 stars
285
4 stars
120
3 stars
61
2 stars
30
1 star
78
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale items, incorrect orders, and poorly prepared meals.
Service Speed
Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of 30 minutes or more.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their friendliness, others were criticized for poor attitudes and lack of professionalism.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and messy dining areas.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and missing items, indicating a lack of attention to detail.
- EPElizabeth PFeb 21, 20261.0Smallest portions ever! I just got home and this is what I got for a Cantina Chicken Bowl with extra beans. This is ridiculous! My child’s taco had about this much in it. I have never been this disappointed by a fast food chain in my life! Will not be back.
- KRKing RatFeb 17, 20261.0Tooooo sllooooowwwwwww. Canceled order and went elsewhere.
- KDkathleen demascoJan 6, 20261.0I order 2 chicken avocado ranch tacos. The chicken was so dried up and looked very old. Couldn’t even bite through it. Unfortunately that was my part of the order. Money wasted
- NGNicola GerberDec 30, 20252.0Bathroom was gross. He tried to hand us someone else's order and said "it has the same stuff"
- THTristen HarbowyDec 18, 20255.0This is the top tier location in Wilmington. The young lady prepared my food to the highest level of perfection one can get from TB. Commendable job from this team
Frequently Asked Questions About Taco Bell
What are the drive-through hours for Taco Bell at 116 Hays Lane?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.
Where is the Taco Bell location in Wilmington, NC?
It is located at 116 Hays Lane, Wilmington, NC 28411, USA.
What popular menu items are served at this Taco Bell?
You can enjoy classic tacos, burritos, specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch, as well as combos, breakfast items, drinks, sweets, and sides.
Can I order food online or via a mobile app for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or through the mobile app for pickup at the restaurant or get it delivered.
What payment options are accepted at Taco Bell on Hays Lane?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell offer seating and restrooms for dine-in customers?
Yes, seating and restrooms are available, and the location welcomes families and children.
Are vegetarian options available at Taco Bell 116 Hays Lane?
Yes, this Taco Bell serves vegetarian options as part of their menu.
What nearby fast food options are close to Taco Bell at 116 Hays Lane?
Nearby fast food options include McDonald's and Dunkin' Donuts at Porters Neck, so you have multiple quick dining choices in the area.
Which nearby medical centers could be useful if I need health services when visiting Taco Bell?
Nearby medical centers include Wilmington Ear Nose & Throat Associates PA, Wilmington Ent, Medac Urgent Care, and Thrive Family Dental, providing various health and medical services close to Taco Bell.
What nearby restaurants or entertainment spots can customers visit before or after dining at Taco Bell?
Customers might enjoy visiting Buffalo Wild Wings for American food and a bar atmosphere or Tropical Smoothie Cafe for smoothies and casual dining, both conveniently near Taco Bell.
Brand Certified Facts from Taco Bell
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Certified March 01, 2026Yext Knowledge Graph
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