Port City Cheesesteak

4.1
552 reviews

About

Cheesesteak Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Port City Cheesesteak
21 N Front St, Wilmington, NC
28401, United States

Hours

Reviews

4.1
552 reviews
5 stars
344
4 stars
77
3 stars
27
2 stars
36
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while some praised the cheesesteaks and wings, others found them bland, dry, or poorly seasoned.

Service Issues

Service experiences varied widely; some customers reported excellent service, while others faced slow service, incorrect orders, or rude staff.

Atmosphere

The atmosphere is generally described as cozy and welcoming, but some noted cleanliness issues and a cramped dining space.

Pricing Concerns

Many customers felt the prices were high, especially given the portion sizes and quality of food.

Positive Experiences

Despite the negatives, several reviews highlighted enjoyable experiences, particularly with friendly staff and good food.
  • TH
    Tiffany Hawley
    Nov 8, 2025
    2.0
    I hope this reaches the owner. I’ve been a long time customer. I mean from way back at your previous location. We ordered almost 90.00 of cheesesteaks and food for our table. When the cheesesteak came I couldn’t even see the cheese. The steak barely existed. I wish I would’ve thought to take a pic. It would’ve really drove my point home. I pretty much ordered an overpriced 6 in roll. Both cheesesteaks were like this. All bread, barely meat. Not to mention ruin the add ons were extra priced. If cheesesteak is in your name it should really be a knock out. The service is always amazing. The food has become less than sub par! The staff that works are all so kind, warm and sweet. The food however, has really turned to such a rip off!
  • JM
    Joseph Mitchell
    Nov 5, 2025
    2.0
    This was my first and last time coming here. I don't know how a place can be named port city cheesesteak and not be able to make one… lets start I walked in and did not know where to go until i seen someone at the bar so i went over to her and I guess thats where you order im not sure but she took my order there on a piece of paper and I asked for ketchup and mayo on my cheesesteak and she shook her head at me but when i got it there was no mayo or ketchup and it did not say it on the receipt and I get that some places don't put it on for you, you have to do it ur self but she should have said something instead of just shaking her head at me, but thats the least of it… the cheesesteak…….. its pretty self explanatory. NEVER COMING BACK AGAIN IF YOU CANT EVEN MAKE A CHEESESTEAK
  • MP
    MoniYah Person
    Nov 1, 2025
    5.0
    As a Philly native gotta say this is hell of a good cheesesteak. 10/10 Quick service as well!
  • BS
    Betsy Stipa
    Oct 31, 2025
    5.0
    the "my girlfriend isnt hungry" side of fries & a couple onion rings is everything to me. Also cheaper for delivery???
  • MA
    Madison Avant
    Oct 28, 2025
    1.0
    Went for a comedy show, which was garbage, the food was GARBAGE. Took two bites of a 6inch and one onion ring (I got the “my girlfriend’s not hungry” which is fries and onion rings mixed) ALL GARBAGE. I left to walk across the street to get pizza and gave my friends money for my bill but asked that they point out to the waitress that I didn’t eat or even drink half of my beer.. she rolled her eyes and said “well my problem is that she ate most of it” HA. My friend is a waitress so she obviously ignored her and paid for it thinking she might just be having a tough night. They were busy, but if you can’t handle a high volume restaurant, you shouldn’t be working at one which could be a management problem. This was their second chance with me, because I’ve ordered food from there on DoorDash before and it was terrible but I figured it was because it’s delivery. NOPE, it’s just bad The waitress, Taylor, who never checked on us after we got the food really just blew us away with her comment. I would have felt better if I she said “they give me a hard time for comping food” or something. Had I been there, the scenario would have gone a lot differently. I didn’t intend to write this review otherwise I would’ve taken a better picture but after hearing about the waitress I just had to. I didn’t even care about paying.. I left money but the comment was so unnecessary.

Frequently Asked Questions About Port City Cheesesteak

What are the regular opening hours of Port City Cheesesteak?

Port City Cheesesteak is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to midnight on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.

Does Port City Cheesesteak offer delivery and pickup services?

Yes, Port City Cheesesteak offers both in-store pickup and delivery services.